Job Title: Clinic Administrator
Location: Exeter, Devon
Salary: £23,000 per annum
Job type: Full Time, Permanent
Who are we?
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
We care for more than 225,000 NHS and private patients a year in over 26 locations and we’re growing.
About the Role:
We are looking for a new Clinic Administrator to join our Exeter site. This will be 40 hours over 5 days per week, including some weekends on a rota basis.
As you’d guess from the title this role involves carrying out different administrative duties and it’s a varied role – you could be booking patients into their appointments, making and answering phone calls, sending and replying to emails, managing the post and sending letters or dealing with enquiries. Our clinics are busy so we’re looking for someone who loves working in a fast-paced environment where every day is different.
We need someone who is incredibly customer focussed and enjoys meeting and talking to people – the thought of eye surgery can be a daunting prospect for patients to deal with, so all our team members need to be empathetic and friendly and able to put patients at ease.
What skills and experience do I need?
We’ll provide training so experience isn’t always needed, but the following things will be advantageous:
- Previous experience in a customer or patient facing role
- Experience in a busy administrative role
- A competent user of all Office 365 programmes
- Tech savvy and comfortable working on new systems e.g. patient record systems
- A good phone manner
- An excellent grasp of the English language both verbally and in written format
- A good team player – happy to jump in and support others when required
What are we offering you?
- A salary of £23,000
- 25 days annual leave plus 1 day birthday leave plus bank holidays
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme.
- An environment where your learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
- A bright, spacious and modern working environment, built to the highest standards
Please Note:
Applicants must have the right to work in the UK as we are unable to offer sponsorship.
Please click on the APPLY button to send your CV for this role.
Candidates with the experience or relevant job titles of; Admin Assistant, Office Administrator, Administrator, Admin Assistant, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Secretary, Clerk, Business Administrator, Executive Assistant may also be considered for this role.
