Job Title: Client Manager
Location: Cardiff
Salary: £25,000 per annum
Job type: Permanent, Full time
Hours: 35 Hours per week (Monday – Friday)
Forming part of the SYNLAB Drug and Alcohol Testing, Lextox are a UKAS accredited laboratory based in Cardiff. Lextox provide drug, alcohol and DNA testing services for family law cases and childcare proceedings.
We are currently seeking a Client Manager to join our existing Sales team in Cardiff. You will be responsible for meeting clients’ requirements and proactively managing client relationships to enable company growth.
Duties include:
- To contribute and grow sales in a designated territory vs target to support wider Sales team delivery and company growth.
- To build and maintain client relationships.
- To work collaboratively with all operational departments.
- To actively work towards improving quality and client experience at all times.
Essential Skills and Experience:
- Ability to build and maintain positive working relationships with colleagues and clients.
- Ability to identify client requirements and to organise and prioritise workload to meet deadlines.
- Excellent interpersonal skills and able to work productively as part of a team.
- Adaptable, flexible and innovative approach to work.
- Committed and possess a strong work ethic.
- Confidence and resilience to manage client relationships.
Desirable (not essential):
- Ability to work with CRM system.
- Ability to communicate at all levels.
- Previous Sales experience would be an advantage.
About Us:
SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering.
We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce.
We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways.
We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions.
Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion.
SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment law.
Candidates with the experience and relevant job titles of; Sales Executive, Sales Agent, Internal Sales Executive, Sales Consultant, Client Manager, Business Development Executive, BDM, BDE, Business Development Manager, Sales, Lead Generation, Client Relations Executive, Sales Executive, Lead Generation Executive, Business Development Manager, Account Manager, Account Management and Technical Sales will all be considered for this role.
