Job Title: Claims Handler
Location: Peterborough
Salary: Up to £20,000 per annum (Negotiable – Subject to experience)
Job Type: Full Time, Permanent
Westone Housing Ltd are a building and property conversion and repair company based in Peterborough. Using our own employed trades and approved contractors Westone carries out property reinstatement and rebuild services in the insurance industry plus conversions and improvements in both residential and commercial property markets.
We are currently recruiting a Claims Handler to join the growing team at Westone Housing’s Peterborough office.
About the Role:
The role will include processing new claims, managing the progression of claims, liaising with clients on claim positions and supporting the team to ensure administration is maintained.
You will be the first point of contact for enquiries and be responsible for ensuring all parties are regularly updated with ongoing claims.
Essential Skills:
- Professional telephone handling service
- Excellent organisational skills
- Good attention to detail
- Good verbal and written communication skills
- Excellent customer service skills
- Excellent problem-solving abilities
- Computer literacy with experience of MS Office packages
Desirable Skills:
- Understanding of the insurance industry
- Experience of liaising with customers and clients
- Experience of working on client specific databases
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
- Sick pay
- Wellness programmes
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may also be considered for this role.
