Job Title: Care Assistant
Location: Maidstone
Salary: £11 an hour including Travel Time and Mileage.
Job type: Full or Part time.
Reporting To: Allocating Reporting Persons
The role supports Service Users with a range of social care and Mental Health needs who live within the community, a service that meets a Targeted and Goal focused Personal Individual Needs Approach.
You will be undertaking an active role in enabling and supporting Service Users, to maximize independence in the community in a manner that promotes: Respect, Equality and Diversity.
You will be expected to participate and prepare monthly case studies.
Your Role Supporting Our Service Users:
- Helping maintain a personal Service Users development through individual programmes including: making suggestions for change and updating records on a minimum of a daily/weekly basis with maximum involvement from the individual Service User
- Maintaining individual records and developing with the Service User, future programmes aiming towards increased independence. This will be on a 3 monthly or more frequent basis.
- To ensure all Service Users needs are identified via person centred planning, and future aspirations and realistic goals are met.
- Advising and supporting family contact by ensuring as required that good relationships are developed and maintained with each Service Users relatives, friends and advocates.
- To liaise effectively with all Service Users and associated networks to ensure the provision of integrated services.
- Ensuring that as far as is possible; relationships are maintained with neighbours, shopkeepers and local services in order to enhance the status of the Service User within the community.
- To ensure all Service Users are supported with their self-image and any personal care needs.
Main Responsibilities:
- To work with your Senior staff team and associated networks in the development of support/care, assisting the Service Users with plans which accurately reflect individual needs and strengths in the review process of these plans.
- Being familiar with the procedures and policies within the organisation and where inadequacies exist, bringing them to the immediate attention of the Management.
- To ensure that all statutory requirements and procedures are adhered. In particular, to have reference to legislation directed from the company and associated documents from local authorities.
- Actively assisting in the prevention of accidents to Services Users, staff teams and others
- To support the successful operations of quality control and administration systems.
- Receiving supervision/appraisals and participating in identifying your own personal training needs and actively working towards meeting those needs. Further your personal career pathway whilst attending training days as necessary, relevant to aspects of work within your role.
- To be involved in the development/training of staff where necessary, supporting any new inductions.
Person specification:
Qualifications:
- NVQ Level 2 in Social Care or Equivalent or willing to work towards the qualification (essential)
- ECDL (European Computer Driving License) or equivalent qualification/ experience (desirable)
Experience:
- Ability to communicate honestly, clearly and concisely, orally, in writing and in public settings (essential)
- Ability to empower the Service Users we always support and encourage independence. This includes promoting dignity and the right to privacy, confidentiality and human rights (essential)
- Computer literate and a good level of numeracy (essential)
- Ability to plan, and work in a systematic way with the ability to prioritise your workload (essential)
- Ability to manage own workload working on your own initiative as well as under guidance. (essential)
Skills/Attributes:
- Driving Experience (Highly Desirable)
- Excellent approachable listening and communication skills with approachable listening skills (essential)
- Good negotiating skills (essential)
- Ability to cope with pressure (essential)
- Ability to cope with change (essential)
Post Specific Requirements
- Willingness to work evenings, weekends, public holidays on a rota basis as business requirements within guidelines on maximum safe working hours (essential)
- Willingness to assist the people we support during their holiday/short breaks where required (essential)
- Ability to meet the physical demands involved in providing support to our Service Users (essential)
- Satisfactory attendance record (essential)
- Willingness for other relevant qualification training to meet CQC registration requirements (essential)
(This is not a conclusive list as Phoenix Support strives to achieve excellence in delivering services and support to our service users and our staff teams)
Candidates with the experience or relevant job titles of; Support Worker, Care Worker, Care Assistant, Domiciliary Support Assistant, Senior Care Assistant, Team Leader, Care Work Assistant, Resident Care Assistant, Resident Care Worker, Elderly Care Worker, Elderly Care Assistant, Elderly Support Worker, Elderly Care, Support Assistant, Enabler, Healthcare Assistant will also be considered for this role.