Business Support Partner

Job Title: Business Support Partner

Location: Salford Quays, Greater Manchester

Salary: £35,392 – £42,618 pro rata + attractive benefits

Job type: Full time, Permanent

The National Haemophilia Database (NHD) is a registry of people in the UK with all types of bleeding disorders. The database is held within the NHS and managed by the UK Haemophilia Centre Doctors’ Organisation (UKHCDO). The NHD is at a transformation stage in its development and requires insight professionals to harness the wealth of data that is available to it.

The Role:

This is an exciting opportunity for a promising Business Support Partner at the National Haemophilia Database (NHD), to play a key role in assisting the NHD in supporting the development and delivery across a number of the business’s arrangements, and specifically the following areas: financial governance, general governance and a higher level of skilled administration and business planning. Information governance will also feature as a developmental aspect of this role, where experience in this area would be desirable.

Responsibilities:

• Become the subject matter expert to the business and support a wide range of business processes and projects to ensure robust financial and general governance, risk, compliance and business planning is embedded appropriately.
• Support the NHD Manager with information governance and security management system framework across the business, working with partners to develop, implement and monitor security policies and security controls in accordance with recognised best practice and in line with similar recognised security systems.
• Support the NHD manager in the implementation and evaluation of regulatory, statutory and quality monitoring standards and requirements.
• Lead and or contribute to the design, implementation, maintenance and support of new policies, processes and procedures that enshrine robust governance, risk and compliance frameworks.
• Create a consistent approach to financial and governance documentation, documentation repositories, evidence capture financial and general governance, risk and compliance action management.
• Support the NHD Manager to embed a positive risk management culture within the business including administration, delivery and training, where required.
• Assist the NHD Manager with the effective identification, monitoring and management of financial risks to the business, reporting the status of risk management to stakeholders as required.
• Support the proactive programme of continuous improvement, undertake assessments of proposed changes to ensure they follow best practice, and meet the highest standard ensuring compliance.
• Leading and or contributing to all NHD business planning and or other associated projects.
• In the NHD Manager’s absence or as delegated, act as the single point of contact between NHD and key stakeholders in relation to governance, risk and compliance and business planning.

The ideal candidate:

• Educated to degree level, or equivalent specialist experience; ideally in a financial and general governance, business planning discipline, backed up by additional and continual professional development.
• Ability to negotiate, persuade and influence colleagues to formalise financial and general governance, risk and compliance standards across diverse and dynamic business areas.
• Broad knowledge and understanding with the methods and techniques for financial and general governance, management and business impact.
• Experience using financial analysis techniques for modelling budgets, schedule and cost (in excel or other financial platforms)
• Excellent administrative skills and a good eye for detail. 2 + years recent senior administrative experience preferred.
• Minimum 5 years previous technical experience gained within a large commercial environment.

Benefits:

• Highly competitive contributory pension scheme with company contributions
• 27 days holiday rising to 33 days (+ 8 general and public holidays)
• Support for qualification development opportunities
• Flexible / hybrid working options to maintain work life balance
• Peninsula Employee Assistance programme
• Car Salary Sacrifice Scheme
• Life Assurance 2 x salary
• Modern office facilities at Salford Quays
• A relaxed and friendly office environment
• Parking on site
• Main tram and bus routes stop outside office and connect to main railway hub stations.

And of course, you will be involved in high profile work providing professional development and ability to significantly impact on health and care services.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of: Admin Coordinator, Administration Manager, Office Coordinator, Business Assistant Manager, Office Administrator, Secretary, Office Coordinator, Business Operations Manager, General Office Manager, Customer Services Manager, Office Operations, Office Account Manager, Key Account Manager, Business Support Manager, Business Support Coordinator may also be considered for this role.