Business Support Manager

Job Title: Business Support Manager

Location: Salford Quays, Greater Manchester

Salary: £35,392 – £42, 618 pro rata + attractive benefits

Job type: Full time – Permanent

This is an exciting opportunity for a multi tasking Business Support Manager at the National Haemophilia Database (NHD), to play a key role in assisting the NHD in supporting the development and delivery across a number of the business’s administration arrangements, and specifically the following areas: financial governance, general governance, human resources, and a higher level of skilled administration and business planning.

The (NHD) is a register of people in the UK with all types of bleeding disorders started in 1968. Its purpose is to study the complete national cohort of patients with these conditions and improve the care of people with bleeding disorders.

The Role:

To apply skills, knowledge and experience across at least the following areas of governance, human resources, compliance, business planning and providing management with general support across the business.

Responsibilities:

• Become the subject matter expert to the business and support a wide range of business processes and projects to ensure robust financial and general governance, human resources, compliance and business planning is embedded appropriately.
• Support the NHD Manager with information governance and security management system framework across the business, working with partners to develop, implement and monitor security policies and security controls in accordance with recognised best practice and in line with similar recognised security systems.
• Support the NHD manager in the implementation and evaluation of regulatory, statutory and quality monitoring standards and requirements.
• Lead and or contribute to the design, implementation, maintenance and support of new policies, processes and procedures that enshrine robust governance, risk and compliance frameworks.
• Create a consistent approach to financial and governance documentation, documentation repositories, evidence capture financial and general governance, risk and compliance action management.
• Support the NHD Manager to embed a positive risk management culture within the business including administration, delivery and training, where required.
• Review and update health and safety policies and ensure they’re observed.
• Assist the NHD Manager with the effective identification, monitoring and management of financial risks to the business, reporting the status of risk management to stakeholders as required.
• Led and support the proactive programme of continuous improvement, undertake assessments of proposed changes to ensure they follow best practice, and meet the highest standard ensuring compliance.
• Undertake mapping our end-to-end processes to support efficient and improved new ways of working.
• Leading and or contributing to all NHD business planning and or other associated projects.
• In the NHD Manager’s absence or as delegated, act as the single point of contact between NHD and key stakeholders in relation to governance, risk and compliance and business planning.
• Provide business support to the management team on all projects as delegated.
• To carry out other relevant duties as required by the NHD team.

The ideal candidate:

• Educated to degree level, or equivalent specialist experience; ideally in a financial and general governance, business planning discipline, backed up by additional and continual professional development.
• Ability to negotiate, persuade and influence colleagues to formalise financial and general governance, risk and compliance standards across diverse and dynamic business areas.
• Broad knowledge and understanding with the methods and techniques for financial and general governance, management and business impact.
• Experience using financial analysis techniques for modelling budgets, schedule and cost (in excel or other financial platforms)
• Excellent administrative skills and a good eye for detail. 2 + years recent senior administrative experience preferred.
• Minimum 5 years previous technical experience gained within a large commercial environment.

Benefits:

• Highly competitive contributory pension scheme with employer contributions
• Life Assurance (2 x salary for beneficiaries)
• 27 days holiday, pro rata, rising to 33 days (+ 8 general and public holidays)
• Training and support for qualification development opportunities
• Flexible / hybrid working options to maintain work-life balance
• Peninsula Employee Assistance programme
• Car Salary Sacrifice Scheme
• Modern office facilities at Salford Quays
• A relaxed and friendly office environment
• Parking on site

This is for a full-time role, however 0.8 (FTE) part time might be considered.

Please click on the APPLY button to send your CV for this role.

Candidates with the relevant experience or job titles of: Administration Manager, Business Assistant Manager, Office Administrator, Secretary, Office Coordinator, Office Account Manager, Key Account Manager, Business Support Coordinator will be considered for this role.