Job Title: Sales Development Manager
Location: Harlow
Salary: £18,000 – £20,000 plus commission OTE £40,000
Position: Full Time, Permanent (42.5 hours per week)
The Company is a rapidly expanding organisation who supply and deliver fuel, oil and lubricants. They have a base of valuable customers who order high volumes of product regularly and they need a committed and friendly individual to help to maintain their accounts and loyalty with them.
The Fuelbox is a UN approved 20 litre bag in box Red Diesel/Gas Oil fueling system. It contains a specially formulated additive system 10-Plus, which achieves outstanding performance over conventional Red Diesel/Gas Oil. They now have over 800 stockists nationwide and are rapidly growing every month. This is an exciting opportunity for someone who wants to get on board with a new and innovative product!
Role Overview:
Grow the companies Fuelbox Business, through account management, direct customer visits, exhibitions and seeking out new opportunities.
Key Responsibilities:
- Ensuring customer retention by constant management of ordering patterns
- Account manage all current Fuelbox stockist ensuring they always re-order, have all the promotional items they need and have a key contact at the company
- Manage and maintain entire Fuelbox customer base by ensuring all bucket lists are constantly kept up-to-date with relevant information including last order date, last contacted date, products order, other products use
- Outbound Courtesy Calls to all customers, needs to happen weekly or monthly depending on customer size if customer regularly orders over e-mail. Calls and notes organised via dynamics
- Outbound sales calls to all customers to optimise accounts (all products, sites etc.) or in reaction to changes in sales patterns, positive or negative
- Hit sales targets
- Seek out new Fuelbox stockist opportunities by calling none-ordering stockists on the bucket list, fact find as much information as you can and pass to Fuelbox team leader to close
- Plan visits and ensure all follow-ups are completed in a timely manner
- Attend trade/training days where required
- Implementation of new customers passed over from telesales to ensure they are fully integrated as a company’s customers and monitor repeat orders monthly
- Management of customer pricing and margin
KPI’s:
- Upselling across all product lines
- Outgoing calls
- Existing Fuelbox Growth
- New Fuelbox Growth
The successful Candidate will have/ be:
- Prior experience of working with a sales role preferable
- Ability to establish and maintain good client relationships, both internally and externally at all levels
- Believes in and exhibits good customer care
- Written and oral communication skills
- Calm, confident manner to handle potentially uncomfortable conversations
- Competent in Microsoft Office products including Excel
- Strong organisational skills
- Attention to detail
- Drive, determination and ownership of role
What’s on offer?
- £18000 – £20000 per annum + commission OTE £40,000
- A convenient work location next to Harlow train station
- Quarterly staff outing (if you hit target)
- Extra day A/L (if you hit target)
- Daily and monthly incentives including a prize wheel, time bank, office breakfast / lunch
- 20 days A/L + 1 extra day of A/L for every year of service up to 25 A/L days
- Employee of the month
- Recommend a friend policy (£250 if friend passes probation)
- Suggestion box (£50 if your suggestion gets taken on)
- A friendly and welcoming work environment offering Summer and Christmas social events
- Christmas hamper for all staff
- Uniform
- Private Pension available
Please click the APPLY button to send your CV and Cover Letter for this role.
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