Job Title: Branch Manager
Location: Cheltenham
Salary: Competitive
Job Type: Full time, Permanent (Covering a 6-day trading pattern)
Established as a family run business in 1924, the Company has grown to be one of the largest independent retailers in the UK with 28 stores and 9 Concessions.
We are now looking to recruit a Branch Manager to work at our store in Cheltenham.
Summary Main Tasks:
- Review sales turnover with Operations Manager and maintain maximum efforts to achieve agreed sales turnover budgets. Ensure all information is communicated to other members of the team
- Take responsibility for overhead budgets reviewing regularly with Operations Manager
- Ensure store is kept secure at all times by registered key holders, following branch opening and locking procedures and attending the branch promptly in the event of a call out
- Maintain high standards of branch housekeeping, taking responsibility for maintenance of fixtures, fittings and property
- Take full staff management role through effective recruitment, training and retention of staff following all Company procedures
- Ensure customers receive a high standard of service in line with the 9 Key Selling Points
- Control the standard of window and interior display, to ensure clear presentation of the merchandise is given to customers
- Monitor stock handling by staff, housekeeping of fixture areas to ensure compliance with Company policy standard to maintain orderly, clean and tidy stock rooms
- Keep Operations Manager up to date with selling trends to maintain competitive trading
- Communicate with Senior Managers/visitors and any other areas of the business when required to do so
The ideal candidate will be able to fulfil the following criteria:
- Proven sales retail experience ideally in shoe retailing industry
- Must be able to manage staff effectively and delegate to others to ensure the branch is on target and achieving maximum sales
- Able to demonstrate excellent communication and organisational skills
- Good working knowledge of stock management systems
- Driven by results and high standards of customer service
In return the Company offers:
- Full training
- Attractive basic salary
- Store discount
- Profit Share
- Private Healthcare Cover
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Retail Shop Manager, Retail Manager, Shop Manager, Retail Coordinator, Retail Management, Shop Team Leader, Retail Sales Manager, Sales Manager, Retail Store Manager, Store Manager, General Shop Manager, Retail Store Coordinator, Retail Store Leader, Retail Shop Coordinator may also be considered.
