Job Title: Assistant HR Manager
Location: Huntingdon
Salary: Up to £36,000 per annum + temporary duties allowance
Job type: Full time, Permanent
IRIS Service Delivery UK Limited is an independent company delivering Telecommunications services across Mobile, Fixed and Optical Networks.
Our expertise lies in the delivery of end to end services and our capabilities include, but are not limited to:
- Project and Programme Management
- Site Acquisition and Design
- Civil Works
- RAN Installation and Commissioning
- Rigging
- Transmission solutions
- Fixed Network Installation and Commissioning
About the Role:
Iris is currently looking for a pro-active individual to provide a professional and quality support service to the HR team and internal stakeholders and to assist with the management of the overall HR operations and the delivery of strategic objectives. Assist with strategic planning, accurately identify and refer complex or high-risk items to the Head of HR and provide timely and commercial advice across a range of HR activities in order to continuously improve performance and employee engagement whilst at all times managing business risks.
Key tasks:
- Support, develop and coach people managers to manage employee relations issues, attendance and personal development using company policies, procedures and best practice, ideally resolving issues where possible informally
- Supporting managers and employees with a wide range of queries, including providing advice on terms and conditions of employment and employment policies
- Manage complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy
- Maintains employee benefits programs and informs employees of benefits by
- Support in policy and process development in line with business needs and employment law and legislation
- Administer payroll and payroll records and keep accounts appraised of any changes
- Support, review, optimise and embed new people practices including performance management, recruiting, onboarding, renumeration reviews, offboarding and staff development
- Assist in the administration of employee surveys and preparing aligned action plans to improve engagement and wellbeing
- Work closely with managers and teams to understand L&D requirements; recommend and implement the appropriate development interventions
- Coordinate and deliver training and development activities for all staff, identifying training required, sourcing suppliers and ensuring a consistent training program is in place
- Assist with the launch of a new small-scale apprenticeship/graduate programme
- Help draft and manage internal communications
- Continuously monitor and review HR policies and processes and implement changes where necessary
- Assist with producing HR reports and accurate statistics by the required deadlines
- Build strong business relationships with stakeholders at all levels both internally and externally
- Oversee the implementation and delivery of key HR initiatives
- Monitoring and reporting of HR performance targets, including sick leave and staff turnover
- Produce, analyse and share data and management information to identify trends and assist with recommendations on how to address challenges and opportunities
- Provide the business with HR administration and coordination support when required, such as processing and onboarding starters, preparing offer letters, welcome packs, producing employment contracts, processing contractual changes and providing employment references
- Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation
- Any other duties deemed appropriate by the business
Qualifications and experience:
- Able to work effectively under pressure and in an organised manner, juggling multiple priorities and with attention to detail
- Good knowledge of UK Legislation with Employee Relations exposure
- Experience of creating and delivering internal training
- Experience in benefits administration including payroll
- CIPD Qualified (Level 5 or 7)
- Will have previously supported a HR function in a similar role
- Strong Microsoft Office skills, particularly Excel
Every application is valued, and we will let you know the outcome of your application via phone or e-mail. If you would like clarity on any decisions, we are more than happy to provide feedback on your application.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Human Resources Administrator, Administrator, Employment Advisor, Office Assistant, Human Resources Executive, HR Graduate, HR Assistant, Human Resources Analyst, HR Advisor, Human Resources Advisor, HR Generalist, HR Officer will also be considered.
