Job Title: Apprentice Customer Service Advisor
Location: Kings Langley
Salary: £10,296 per year
Job Type: Permanent, Full Time.
Pickfords is a fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business.
Job Purpose:
We are eager to add an enthusiastic Apprentice Customer Service Advisor to join our diverse team at Pickfords Move Management Limited in Kings Langley, Hertfordshire.
Growing your career as a Full Time Apprentice Customer Service Advisor is a fantastic opportunity to develop beneficial skills. If you are strong in attention to detail, creativity and have the right attitude for the job, then apply for the position of Apprentice Customer Service Advisor at Pickfords Move Management Limited today!
Main Responsibilities:
- Being the one point of customer contact throughout the customer journey. You will be an excellent communicator who takes pride in meeting deadlines and consistently delivers.
- Understanding the customers’ needs and improve the customer experience.
- Maximise sales opportunities, with the ability to up sell products and services.
- To deal with all administrative enquiries in a professional and timely manner, ensuring all documentation is accurately checked before processing.
- Maintain excellent customer service and communication standards at all times.
- Take part in team meetings and briefings when planned.
Skills, Knowledge & Experience Required:
- The ability to actively listen, and to communicate effectively on all levels.
- Ability to work with others and share best practice.
- Be enthusiastic, self-motivated and positive in your approach with a “can do” attitude.
- Have excellent organizational skills with the ability to prioritize workload.
- Create a great customer experience and build rapport with customers.
- Excellent time management, with the ability to work well under pressure.
- Confident IT skills – Office, Word, Excel.
Benefits of working as an Apprentice Customer Service Advisor in Kings Langley, Hertfordshire:
- Learning opportunities
- Advancement opportunities
- Competitive salary
Extra Info:
If you feel have the skills and experience required, please click ‘apply’ now – we’d love to hear from you!
Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK.
We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age.
Candidates with the relevant experience or job titles of: Customer Service, Data Entry, Processing, Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer, Admin Assistant, Receptionist, Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service, Hire Controller and Hire and Sales Negotiator may also be considered for this role.
