Job Title: Admissions Officer
Location: Birmingham
Salary: £26,444 – £28,759 per annum – SS3
Job type: Fixed term, Full-time
University College Birmingham is proud to have been voted 5th in the Post Graduate Education category in the prestigious 2024 Whatuni Student Choice Awards. The awards are voted for and by students showcasing the incredible relationships we foster here at University College Birmingham between Staff and Students. We are TEF rated Silver, with a Good Ofsted rating.
University College Birmingham has a unique collaborative partnership with the University of Warwick – Ranked ninth in the 2024 Guardian League Tables and 67th in the World QS University Rankings 2024.
The Role:
University College Birmingham is opening a new Sixth Form Centre in September 2024 and seeking an Admissions Officer to support its operations and growth.
Delivering an excellent and seamless customer service experience to applicants, responding to queries by phone, email, live chat, and other media forms is a key part of the role. Whilst focusing on sixth form applications, the post holder will be responsible for making decisions on applications to courses across the University’s growing portfolio, including college, undergraduate and postgraduate courses, across both home and international students.
We are looking for a candidate with a high level of administration and organisational skills, including the ability to multi-task to tight deadlines, ensuring enquiries and applications are dealt with in accordance with service level agreements. Good interpersonal skills to enable successful working with a variety of audiences is also required.
Benefits:
- Generous allocation of annual leave
- 26 days’ paid leave per year
- 12 Bank Holidays & Concessionary Days
- Excellent Local Government Pension Scheme
- Employer Contributions – 20.9%
- Subsidised private healthcare provided by Aviva including a Digital GP Service.
- Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
- Annual health MOTs with our Registered Nurse
- Excellent staff development opportunities including professional qualification sponsorship
- A variety of salary sacrifice schemes including car, technology and cycle.
- Heavily-subsidised on-site car parking in central Birmingham
- Hybrid working opportunities
- Free on-site gym membership
Extra Information:
All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.
Closing Date – Sunday 8th September 2024.
Interview Dates – TBC.
UCB is an equal opportunities employer.
Please click APPLY to be redirected to our website to complete an application form.
Candidates with the relevant experience or job titles of; Admin Assistant, Administrator, Client Services Administrator, Customer Team Leader, Customer Service, Customer Care Manager, Customer Care Supervisor, Customer Service Supervisor, Service Supervisor, Customer Care Team, Admissions, Admissions Supervisor, Customer Service, Customer Support may be considered for this role.
