Job Title: Administrator
Location: Hybrid, must be in commuting distance of either Hereford or Basingstoke Office
Salary: £21,000 – £23,000 per annum, depending on experience
Hours: Office hours are Mon-Fri, 8.30am to 5pm, with 30 mins unpaid lunch break – 40 hours per week
Black Mountain Services (UK) Ltd is a specialist provider of Employer Services. We provide outsourced Employer Solutions to our clients in the areas of HR, Payroll and Health & Safety.
Black Mountain Services (UK) is a subsidiary of the Black Mountain Group who provide global HR and Payroll solutions to a wide and prestigious client base, with the head office in Hong Kong. We are a small but growing team.
About the role:
We are recruiting for the role of Administrator to ensure a first-class service is provided to our diverse client base. This will suit a professionally minded individual with excellent administration skills. Accuracy of work is paramount. The administration support provided in this role will be process driven predominantly in the area of HR but also HR Information Systems. In addition, there will be general office admin tasks to complete.
You must be willing to roll your sleeves up and apply your extensive administrative experience to ensure a first-class service. Excellent oral and written communication skills are essential. Client focus is absolutely key to the role and you will need to be able to build and maintain professional client relationships remotely to ensure a client service is provided to the highest of standards.
The role is hybrid based in terms of home and office working, with possible occasional travel to meet the clients and attend meetings. Ideally candidates must be within commuting distance of Basingstoke (Hampshire) or Hereford where we have offices.
About you:
- Articulate and professional manner by phone/email
- Good communicator
- Strong administrative skills and close attention to detail
- Excellent spoken and written English, spelling and grammar
- Ability to retain key client information and prioritise work effectively to ensure all client requests are dealt with in a timely manner
- Ability to work well under pressure, remain calm and deliver accurate work
- Ability to work independently and without direct supervision
- Proactive and professional attitude to clients and colleagues
- “Can do” and positive approach to work
- Proficient in Microsoft Office, Adobe, Outlook email and internet
- Maintaining and supporting clients on Information Systems
- Access to your own vehicle in order to attend client site visits
Why join us:
- 21 days holiday (rising with service to 25 days) plus recognised public holidays, with option to buy and sell
- Salary Sacrifice Pension scheme (after 3 months continuous service)
- Life cover x3 base salary
- Private medical cover, with the Company paying the tax liability
To apply for this role, please click APPLY to submit your CV and a Cover Letter.
Candidates with the experience or relevant job titles of; Office Admin, Administrative Assistant, Administrative Support, Business Support Administrator may also be considered for this role.
