Job Title: Administration Assistant
Location: Kelbrook, Lancashire
Salary: Competitive
Job type: Full time – Permanent
About EP Climbing & Clip n Climb:
Based in Kelbrook, Lancashire on the edge of the Yorkshire Dales, EP climbing is the leading artificial climbing wall manufacturer. Producing climbing walls for gyms, schools, military, private use & competitions and supplying walls to both the IFSC & the Olympic Games in 2020. You could be working within our dynamic team, dedicated to supplying the best climbing walls in the world.
EP, also known for Clip ‘n Climb, is the international market leader in leisure climbing centres and has built up a profile that is synonymous with fun, quality and safety.
Our culture:
At EP we are passionate about all things climbing and strive to create the best recreational walls in the world, bringing climbing to all abilities & ages.
About the role:
The daily duties will entail providing administrative support to a team of account managers, to ensure efficient operation of the Servicing & Aftersales Dept. whose customers are spread globally.
- Basic accounting such as invoicing & generating picking lists
- Maintaining & populating a customer data base
- Adding daily tasks for the Service Centre team through a CRM system
- Processing customer sales orders
- Liaising with customers regarding inspections & equipment servicing
- General office duties such as answering calls & correspondences, make travel arrangements, etc
Requirements of the Role:
- Knowledge of climbing and/or climbing wall industry beneficial but not essential
- Competent with CRM systems, Excel, emails and general IT literacy (training provided)
- Ability to prioritise workload, problem solve & multi-task.
- Good English, grammar & spelling is essential for customer communication.
- Confidence to be able to call customers to discuss their requirements.
- Sales experience advantageous
Benefits:
- 25 days holiday a year plus bank holidays.
- Pension Scheme (subject to conditions).
- Life Insurance Policy (subject to conditions).
Schedule:
- 37 hrs Per Week – Monday to Friday with flexible start / finish times
Please click on the APPLY button to send your CV for this role.
Candidates with the relevant experience or job titles of; Admin Assistant, Receptionist, Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service will also be considered for this role.
