Admin and Secretarial

Admin Support Officer / Customer Service Assistant

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Job Title: Technical Support Officer

Location: Harrogate

Salary: £20,493 – £21,748 per annum

Job type: Full Time, Permanent

Closing Date: 6th June 2021

Looking for a new start? Come and work at Harrogate Borough Council.

Our values guide everything we do, and everything we do has an impact on the people who live here.

The Role:

The Safer Communities service is looking for an enthusiastic and proactive person to join the Technical Support Team, based at the Civic Centre, Harrogate.
Working under the general direction of the Senior Technical Support Officer in a regulatory service, you will provide technical, financial and administrative support to the Environmental Protection, Food, Licensing and Occupational Safety teams. Your work will cover a wide range of service areas including; environmental protection, dog control, private water supplies, pollution control, licensing, taxis, animal welfare, food safety, infectious disease, health and safety and accidents. You will also provide advice, guidance and assistance to the public, businesses and external agencies.

About you:

  • You must have a good standard of education at NVQ level 2 or equivalent
  • Be able to use technology to a high standard
  • Excellent communication and interpersonal skills
  • Ability to use your own initiative
  • Work under pressure and contribute towards the continual improvement of the service

You will play a key part in streamlining our services including online functionality and customer self-serve.

Please click on the APPLY button and you will be REDIRECTED to the Council’s careers page to complete the application form. Applicants MUST complete the Council application form attaching a CV and Suitability Statement via the Council’s website.

No agencies thank you.

Candidates with the relevant experience or job titles of; Administrator, Office Assistant, General Assistant, Administrative Assistant, Office Support, Customer Support, Office Admin, Customer Services Executive, Customer Service Representative, Client Service, Customer Services, Customer Assistant, Customer Service Consultant, Customer Service Administrator, Customer Support, Business Support may also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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