Job Title: Account Manager – Field Based
Location: Manchester – Field Based
Salary: £28,000 – £32,000 per annum plus performance bonus scheme
Job Type: Full time, Permanent
The Company is on the search for an Account Manager to become a piece of their puzzle. But this isn’t an ordinary puzzle – they’re a puzzle with no sides, constantly evolving and adapting to fit in their environment, as soon as they lay one piece, they are working together to fix another.
They are a team of fire-fighters, plate-spinners and pull-together-and-find-a-solutioners. They serve millions of patients and healthcare professionals every day and are passionate about healthcare and finding the best technological solutions.
They are supportive of their team and live in the cliché of no two days are the same. If you think you’ve got what it takes to work in a fun, fast paced, reactive and rewarding digital health company then they would love to hear from you.
The Role:
Reporting to the Head of Customer Operations, your main responsibilities will be to:
- Manage a portfolio of healthcare provider accounts, predominantly NHS GP surgeries
- Effective and inclusive solution roll-out management, including any health campaigns
- Deliver presentations up to a seminar size
- Ongoing and long-lasting relationships with customers, including travel to attend meetings
- Manage renewal and generate new business from existing customers
- Provide support to customers by answering any queries
- Engage customers with any new product development and identify any new business opportunities
- Evangelise myGP platform at events and exhibitions
- Keeping up to date with industry developments and trends and how myGP platform can be used
What they’re looking for:
Essential:
- At least 2 years’ experience within a similar role
- Excellent communicator with presentation skills
- Ability to handle multiple projects at once and work under pressure
- Excellent customer service skills
- Rock-star demonstrable objection handling skills
- Extremely organised and methodical
- Problem-solving ability
- Team player
- Demonstrably IT literate, including Word, Excel and PowerPoint
Desirable:
- Working knowledge of NHS Primary Care and clinical systems
Above all, they want someone who shares their core principles of:
- Patient Centred
- Can be Trusted
- Can Deliver Quality
- Passionate
- Aiming High
The Company offers the following:
- 25 days holiday plus bank holidays
- Birthday off
- On-site wellbeing programmes and massages
- Free breakfast
- Company-funded bi-monthly social
- An annual individual training budget of up to £1000
- Life insurance
- In-office pool table and conveniently located Hammersmith office
- Company share option scheme (on passing probation)
- Travel loan (on passing probation)
- Working knowledge of NHS Primary Care and clinical systems
If you are looking to make a difference and help transform the healthcare industry please click on the APPLY button to send your CV and Cover Letter for this role, detailing your salary expectations.
Previous applicants need not apply.
No Agencies
If you have not heard within 2 weeks of date of application please presume your application has not been successful
Candidates with experience of; Technical Account Manager, Customer Relationship Manager, Customer Relations Manager, Client Relationship Manager, Client Services Manager, Account Handler, Client Management Officer, Customer Relations Executive, Client Relations Officer, Account Manager, Key Account Manager, Client Support, Account Management Executive may also be considered for this role.
