Job Title: Account Manager
Location: Northampton, Remote -1/2 days a week in the office
Salary: £24k-£28k DOE + Bonus
Job Type: Permanent, Full Time
We are the UK’s leading energy sales solutions company, providing intermediary, business and technology services to B2B energy brokers. We have a proud history that charts over 20 years of innovation, growth and adaption to market needs
The role: We are looking to recruit a self-driven and customer focused SME Account Manager to manage a portfolio of brokers from a sales, quality and development perspective.
If you have a proven sales or account management experience in the energy industry, are driven by results and looking for an opportunity to develop your career, we want to hear from you!
Key Responsibilities and Accountabilities:
- Overall management of SME matrix business placed, including reviewing broker portfolio’s and identifying opportunities for development
- Offer sales support, advice and guidance to all brokers ensuring they have the appropriate knowledge and understanding of all available products/promotions
- Seek new sales opportunities and support those ideas with the broker network
- Monitor broker retention rates with the aim to increase renewals
- Overturn SME rejections, credit declines and improve overall contract failure rates
- Be responsible for all escalations, working closely with the team manager
- Identify sales trends and feedback intelligence to business
- Work closely with the wider team to ensure brokers service expectations are met
- Support Strategic Relationship Managers when field visits are necessary
- Engage in a range of sales related projects to help grow and develop the business
The Candidate:
- Previous sales or account management experience in the energy industry essential
- Must have excellent communication skills and ability to build enduring relationships
- Have a thorough understanding of the SME sales process
- Full understanding of the brokers role in the industry highly desirable
- A passion to deliver excellent customer service and act with integrity at all times
- The ability to work effectively within a team and independently
- Highly organised and efficient at managing large workloads and tight deadlines
- Good working knowledge of the Microsoft suite specifically Excel
Key Benefits:
- Competitive salary + bonus
- Career development and on-going training
- 25 days holiday + bank holidays (with the option to purchase additional days)
- Company Pension / Cycle to Work Scheme / Employee Reward Schemes / Team Incentive Days / DIS / Health Cash Plan / EAP / Free Parking / Early Friday Finish
Please note:
Please click the APPLY button and to submit your CV and Cover Letter.
Candidates with experience or relevant job titles of; Energy Account Manager, B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Sales Manager, Business Development Manager, Nationwide Sales, Senior Sales Executive, Account Manager, Regional Sales Manager, Senior Sales, Business Developer, Senior Business Development Manager, Business Plan, Key Account Manager, Account Manager, Sales Account Manager, Sales Development, New Business and B2C Sales, Energy Sales, Client Services, Energy Client Services, Energy Sales Executive may also be considered for this role.
