Job Title: Account Manager
Location: India Mill, Darwen
Salary: Competitive
Job type: 4-day week Monday to Thursday 07:15 am to 5:00 pm totalling 37 hours weekly.
Brookhouse Aerospace is a well-known and respected name in the Aerospace Industry currently in its 71st year, and during this time, the business has seen many positive changes following an MBO in 2021 from Kaman UK.
We offer a range of capabilities, including manufacturing composite components, metallics, sheet metalwork, fabrication, machining and treatments.
We are approved and certified for JOSCAR, AS 9100 and NADCAP certificated and are approved Tier 1 and 2 suppliers to the Aerospace and Defence manufacturers in the UK and internationally, such as Airbus, BAE, MBDA, Rolls Royce, Safran and Spirit.
The Company prides itself on its innovative approach to product design and manufacturing and its excellent reputation for high-quality customer service.
The role:
If you are a highly experienced Account Manager with at least three years of working experience within an aerospace/manufacturing environment, this could be the ideal role for you.
Key Responsibilities and Accountabilities:
- Develop and project manage customer rate/recovery plans.
- Own and control the contract review process.
- Own customer demand profile and sales plans, yearly / monthly.
- Report on Performance to rolling plan (revenue, Margins, Price, volume)
- Customer communication focal routine reviews, on and off site
- Interface to customer VOC (delivery & quality) and timely resolution
- Coordinate site production rate readiness with the planning team.
- Ensure goal alignment between Customers and Program scorecard metrics and reports.
- Partner with Planning team to develop, establish and implement OTD processes/metrics, guidelines and policies.
- Interface with multi-functional teams within the Company to support better supply-demand planning.
- Report on Customer Experience of Brookhouse Aerospace Ltd
The Candidate:
- A background in engineering/scheduling and/or projects is desirable.
- The ideal candidates will be hands on with a thorough understanding of the manufacturing environment and a strong background in customer facing roles.
- As an experienced Account Manager, you will be the primary customer interface to the business and oversee the day-to-day experience of the customer.
- Initiative-taking and proactive
- Can plan and organise workload
- Customer Driven
- Problem solving mentality
- Excellent communication skills, both written and verbal
- PMP; APM and Prince 2 Qualifications (Desirable)
- An Analytical thinker who is systems oriented and can work with statistical data
- Ability to motivate employees and driven towards success
Benefits:
- Holidays start at 33 days per year (including Bank Holidays) pro rata for 4 days.
- On-site – Occupational Health
- Employee Referral Scheme
- Corporate Simplyhealth Cash Plan (Benefit in Kind)
- Life Insurance x 2
- Currently sourcing a subsidised onsite canteen
- Free Parking
Brookhouse-Aerospace is an Equal Opportunities and Age Positive Employer. Candidates must be eligible to live and work in the UK under ITAR restrictions
Overseas candidates will NOT be considered for this role. We are not sponsoring Visa’s at this time, so please refrain from applying unless eligible to work in the UK
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Process Operative, Senior Line Operative, Production Team Leader, Logistics Supervisor, Logistics Operative, Business Development Executive, Key Account Manager New Business Executive, External Sales, Sales Consultant, Business Development, B2B, B2B Sales Executive, BDM, Lead Development Executive may also be considered for this role.
