Job Title: Account Manager
Location: Newbury
Salary: £30,000 – £45,000 per annum
Job Type: Full Time, Permanent
An exciting opportunity has arisen to join us as an Account Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK.
At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people who make us great.
We have Offices in Manchester & Newbury (Berkshire) as well as a team of field engineers working out of London. We work with a diverse range of business, and we have a specialist knowledge of the Hospitality sector. To help our clients succeed is our mission.
About the role:
We are looking for an ambitious Account Manager to join our well-established Sales Team, working from our Newbury office. We offer some flexibility to work from home.
The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Project Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service all the time. This role will require face-to-face meetings with clients on the client site.
This is the perfect opportunity for someone currently working as an Account Manager or someone looking to progress into a dedicated role at this level, in a supportive and friendly team environment. Experience of MSP and or IT sales is essential.
Responsibilities:
- Developing existing relationships as well as new business.
- Show casing new technologies/products/brands to new clients.
- Promoting sales offers and deals.
- Ensure competitive pricing and prepare compelling quotes and proposals.
- Maintain regular pipeline forecasts for clients and team.
- Establish client budget, elevate and develop their requirements.
- Using a CRM system track all contract and sales activity.
- Work alongside the Projects Team to ensure solution sales are correctly delivered.
- Maintaining an up to date understanding of market trends, competitor activities and potential new revenue streams.
- Degree or equivalent is highly desirable.
Experience:
- Experience of MSP and or IT sales is essential.
- Key Account/Account Management experience.
- Experience of delivering the highest levels of customer service.
- Takes enjoyment from working as a core member of the sales team.
- Familiar with CRM systems and recoginises the importance of data.
Personal Attributes:
- Friendly and professional.
- Commercially astute.
- Strategic thinker.
- Excited about tech and able to convert this in a way that engages stakeholders.
- Possesses good written and verbal communications skills and the ability to clearly communicate technical issues to non-technical clients.
- Recognises the importance of frequent and clear communications.
- Natural problem solver.
- Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team.
- Feel that every day is a day of learning and knowledge.
- Disciplined, with the ability to prioritise and execute tasks under pressure.
- Harnesses pressure to deliver results.
Why join us?
- We make work life balance a normal, not a benefit.
- We offer some flexibility to work from home.
- A fun and productive place to work.
- Great team of people to work alongside.
- Workplace Pension.
- Comprehensive inhouse and external training offered.
- Competitive salary that reflects your skills and experience.
Diversity and Inclusion:
We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs.
In line with our recruitment policy and client expectations, some roles will be subject to a basic DBS disclosure.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of; IT Account Manager, IT Senior Account Manager, IT Sales Support, Sales Administrator, Sales Admin, Administrator, Customer Services, Customer Sales, Customer Sales Associate, Customer Services Administrator, Client Services, may also be considered for this role.
