Job Title: Account Manager
Location: London
Salary: £34,000 – £38,000 per annum (depending on experience)
Job Type: Full Time, Permanent
Are you a problem solver with a passion for managing customers and driving business forward? Are you excellent at building and nurturing business relationships? Would you like to work with customers to help them hit their environmental goals?
Recorra are an ethical, fast-growing recycling and resource management company, with a team of exceptional people. We are looking for someone to join our award-winning account management team.
We believe that commercial success depends on building strong relationships. We are looking for a customer focused account manager to oversee and develop a portfolio of accounts. You will maintain a detailed understanding of the operational and commercial aspects of these accounts and focus on the client’s environmental goals. Recycling rates will be your focus where you will use a host of sustainability initiatives, implementing additional streams and services to help increase these.
Key Responsibilities:
- Build and develop relationships with Recorra’s client base.
- Attend monthly and quarterly review meetings with your accounts to review operational services, environmental targets, and commercials.
- Work alongside our sustainability team to assist clients achieve their environmental goals.
- Increase revenue by identifying new service opportunities (new services, new sites, cross-selling) and bring them to fruition.
- Collaborate with Recorra’s Sustainability Team to deliver sustainability initiatives to your clients such as workshops, infrastructure analysis and engagement events.
- Working with the Finance department to resolve invoice queries.
- Ensure the client receives and understands their recycling reports.
- Undertake operational reviews of accounts with a view to providing efficiencies.
- Be a point of escalation for service issues.
The Candidate:
As an Account Manager you will have:
- At least 2 years’ experience working as an account manager.
- A personal interest in the environment.
- The ability to develop and nurture strong relationships with decision makers or influencers.
- Ability to efficiently deal with difficult commercial situations.
- A strong customer focus, with good listening and questioning skills.
- Excellent verbal communications skills and be confident presenting.
- Excellent organisation skills and you will be able to manage your time to ensure work is completed on time.
The Company
Recorra started life as Paper Round in 1988 as a small Friends of the Earth project. We provide total waste management, office supplies, secure data destruction, and sustainability work to businesses and the public sector in London and the South-East. From our closed-loop recycling solutions to charity donations; our ethical stance isn’t just lip service, it’s an integral part of who we are and what we do! Our clients range from large London estates to facilities management firms at large multi-tenant skyscrapers, to financial institutions, charities and media firms and from SMEs to food service chains.
Benefits:
- Charity volunteering opportunities, monthly massages and social activities
- Employee pension scheme and a travel season ticket loan
- Dedicated individual training budget.
- Workplace Nursery Salary Sacrifice scheme
- 22 days’ annual leave + BH’s.
Please click the APPLY button to submit your CV for this role.
Candidates with experience of; Account Manager, Senior Account Manager, Sales Support, Sales Administrator, Sales Admin, Administrator, Customer Services, Customer Sales, Customer Sales Associate, Customer Services Administrator, Client Services, may also be considered for this role.
