Job Title: Account Manager – Healthcare Communications Agency
Location: London
Salary: £36,435 – £51,869 + 10% bonus
Job type: Full-time, Permanent. Monday to Friday. We work from the office for 2 days of the week, the rest will be at your discretion.
The Company:
Enzyme Communications is a specialist science communication agency. We exist to tell stories about the cutting-edge science that is changing the world around us. We are a small agency with a challenger mindset. We are always pushing to do things differently. As a close team, we are looking for people who are ambitious, driven and comfortable with individual responsibility.
Role Summary:
Enzyme Communications is looking for an Account Manager (or Senior Account Manager) who is ready for the next step in their career to join our fast-growing agency based in Southbank, London.
This is a full-time and permanent role, perfect for someone who has worked in a healthcare comms agency for at least 2 years, has a passion for science and is looking for a new opportunity to learn and grow.
You will have the opportunity to work with global clients, working on ground breaking treatments that make life-changing impacts to thousands of people all over the world. This role will be varied and exciting, supporting our client services team across a wide range of projects that involve strategic planning, managing events and producing film, animation, websites, and more.
As an Account Manager, you will join an ‘Enzyme Pod’, a small team of science communicators and client service specialists working together on the same projects. In your role you will lead the contact with clients, manage projects and work with the wider agency team to ensure we deliver what is needed on time and on budget. You will work closely with an Account Executive to service your accounts, and will report directly to the Client Services Director.
We’re a small team, and everyone’s contribution matters from day 1. This role is for someone who wants to ‘get stuck in’ and enjoy a role where they can influence the success of projects directly.
Core Responsibilities:
- Client service: build an understanding of client/agency relationships and optimum client service whilst actively supporting project teams with priority projects, ensuring no detail is missed
- Project management: Ensure project documentation is accurate and up to date at all times. Ensure projects are delivered on time, on budget and to the brief through the development and management of project timelines with support from senior members of the team
- Financial control: financial administration using our project management software, to include; set up of new clients and opportunities, accurate inputting of approved budgets and management of supplier invoices
- Supplier management: partner with production specialists such as web developers, illustrators, animators, voice over artists and more to create engaging visual experiences
Required Skills/Experience:
- Bachelor’s degree in relevant field (science based)
- At least 2 years’ experience in a healthcare or science communications agency – Essential
The Perks:
- Bonus scheme: All team members are eligible for a 10% annual bonus based on individual and shared performance
- Flexible working: We operate a flexible working policy that applies to all team members who have passed probation. This includes kitting out home offices
- Charity support: We donate 10% of company profit to charity each year. We create opportunities for team members to volunteer with the charities we support and see the impact of our support (including additional paid leave at milestones to support a charity directly)
- Value based culture: We use our values to constantly challenge ourselves to create and sustain a positive work culture in which we can all thrive:
- Be Free – Be free to think differently and challenge the way things are done
- Be Curious – Be curious about everything
- Be Brave – Be brave enough to speak your mind
- Be You – Be you and be authentic to yourself and others
Benefits:
- Company pension
- Work from home
- Every team member has 4 ‘remote weeks’ to take each year
Enzyme Communications is an Equal Opportunity Employers. All applicants will be considered without regard to race, colour, religion, sex, age, sexual orientation, disability, veteran status or any category or class of person protected by law.
Please click on the APPLY button to send your CV for this role.
Candidates with experience of; Healthcare Account Manager, Senior Account Manager, Sales Support, Sales Administrator, Sales Admin, Administrator, Customer Services, Customer Sales, Customer Sales Associate, Customer Services Administrator, Client Services, may also be considered for this role.
