Account Director – Healthcare Communications Agency

Job Title: Account Director – Healthcare Communications Agency

Location: South Bank, London

Salary: Up to £55,000 – £65,000 + 10% bonus.

Job type: Full-time, Permanent. Monday to Friday. We work from our office on South Bank, London for 2 days of the week, the rest will be at your discretion.

The Company: Enzyme Communications is a specialist science communication agency. We exist to tell stories about the cutting-edge science that is changing the world around us. We are a small agency with a challenger mindset. We are always pushing to do things differently. As a close team, we are looking for people who are ambitious, driven, and comfortable with individual responsibility.

Role Summary: Enzyme Communications is looking for an Account Director who is ready for the next step in their career to join our fast-growing agency based in Southbank, London.

This is a full-time and permanent role, perfect for someone who has worked in a healthcare comms agency for at least 3 years, has a passion for science and is looking for a new opportunity to learn and grow.

Joining our client services team as an Account Director, you will work with global clients on ground-breaking treatments that make life-changing impacts to thousands of people all over the world. This role will be varied and fast paced, and you will be expected to take the lead on projects involving strategy, content development, events management, film production, animation, and much more.

As an Account Director at Enzyme, you will join an ‘Enzyme Pod’, a small team of science communicators and client service team members working together on the same projects. In your role, you will be directly responsible for the health and growth the accounts and large-scale projects within this pod and will also collaborate with the senior team members on account strategy and growth.

You will be expected to become a trusted partner to the clients you are nominated and will deliver client service excellence, while working with your team to ensure projects are delivered on time and on budget. You will report directly to the Client Services Director.

Key duties:

• Client service: lead client liaison across several key projects whilst building relationships, identifying opportunities to expand the account, and ensuring client satisfaction.
• Project management: keep projects on time, on budget and to the brief. This entails closely managing our production team, third-party suppliers and keeping ahead of evolving client requirement.
• Financial control: developing budgets and monitoring project profitability across accounts.
• Quality control: collaboration with creative and content professionals with a high level of scrutiny and attention to detail.
• Leadership: joining the leadership team to contribute to overall business process and strategy.
• Team development: Building and training client services staff as they progress in their careers.

Required Skills/Experience:

• Bachelor’s degree in relevant field (science, communications, marketing or similar).
• At least 3 years’ experience in a healthcare marketing, communications, or medical education agency.
• Familiarity with financial management.
• Be self-motivated, passionate and a good communicator.
• Highly experienced in project management.
• Pitch and presentation experience.

Candidates with the following additional skills and experience will be viewed favourably:

• Experience working within healthcare or biotechnology company.
• Experience managing direct reports.

The Perks:

• Bonus scheme:All team members are eligible for a 10% annual bonus based on individual and shared performance.
• Flexible working:We operate a flexible working policy that applies to all team members who have passed probation. This includes kitting out home offices.
• Charity support:We donate 10% of company profit to charity each year. We create opportunities for team members to volunteer with the charities we support and see the impact of our support (including additional paid leave at milestones to support a charity directly).
• Value based culture: We use our values to constantly challenge ourselves to create and sustain a positive work culture in which we can all thrive:

Enzyme Communications is an Equal Opportunity Employers. All applicants will be considered without regard to race, colour, religion, sex, age, sexual orientation, disability, veteran status or any category or class of person protected by law.

Please click on the APPLY button to send your CV for this role. Closing date for applications – 30 April 2024 (COB). If your application is successful, you will be notified by 6 May 2024.

Candidates with experience of; Healthcare Account Manager, Senior Account Manager, Sales Support, Sales Administrator, Sales Admin, Administrator, Customer Services, Customer Sales, Customer Sales Associate, Customer Services Administrator, Client Services, may also be considered for this role.