Job Title: HIU Service Engineer
Location: London
Salary: Competitive
Job Type: Full time, Permanent
As a HIU Service Engineer, you will be required to service and repair various types of HIUs. This includes the commissioning of heating circuits, setting up Domestic Hot Water for resident use, application of efficiency settings and the ability to carry out first time repairs.
At Elevate, our core values shape the work environment and define our approach to everything we do. We prioritise respect, integrity, active listening, collaboration, diversity, inclusion, quality, lifelong learning, and health and safety. By embracing these values, you will become part of a community that fosters a positive and supportive culture.
Responsibilities:
- Ensuring Quality Management and Compliance Documentation for HIU Servicing and repair activities are complete.
- Drive Legislative and Contractual Compliance, profitability, and customer satisfaction.
- Provide technical assistance to clients, whilst fulfilling and meeting both Quality Standards and HSE Objectives.
- Closely manage customer HSE objectives and Quality Standards and ensure the adoption of Safe Working Practices.
- Adopt HSE Policies, Procedures and Objectives, and ensure they are achieved throughout area of responsibility.
- Ensure that Statutory and Mandatory Inspections are carried out and documented.
- Diligently maintain, submit relevant documentation and records as required.
- Servicing and repairs to Hydraulic Interface Units by carrying out a first-time fix.
- Stock control to ensure you have required levels of components.
- Identify components that are required for frequent use to ensure they are added to your stock requirements.
- React to Hydraulic Interface Unit repair works to investigate the cause of breakdown and where possible, service the HIU and carry out efficiency settings to heating and hot water circuits.
- React to residential breakdowns outside of the working hours during your period of being on call.
- Be versatile to support all Department works.
The Person:
The ideal candidate will be well presented, organised and polite. This is a customer facing role, with excellent communication and customer service skills. You will also be required to actively take part in the callout / standby rota. A flexible approach to working practices and hours is essential.
You will have a high level of technical knowledge and expertise on various types of HIUs and knowledge of District Heating networks. Essential skills include:
- Mechanical Biased with Electrical knowledge in a similar environment; with comprehensive understanding of current industry practices and relevant legislation.
- Understanding the cause and effects of inefficient HIU settings and to implement changes to the HIU delivery to ensure efficient use on demand that improves the District Network operations.
- Heating systems, Energy Centre processes and supporting distribution systems.
- Full UK Driving Licence.
The following Skills will be advantageous:
- Served a recognised apprenticeship and/or be qualified to City & Guilds / NVQ level 2 in Plumbing/HVAC with Electrical qualifications and registered to the appropriate body as required for the role.
- Servicing and fault diagnosing on Hydraulic Interface Units.
- Electrical qualification to the latest Edition of BS7671 that includes modifying current electrical controls.
- Willingness to study for relevant qualifications is essential.
- Good customer service skills
- Hot Water Systems or valid unvented hot water certification
The Package
- Competitive salary (depending upon experience) + out of hours reactive calls
- The working week will be 37 hours.
- Company van
- Company Pension Scheme
- Sickness insurance
- Death in Service
- 24 Days not including bank holidays.
After successful completion of probation:
- CPD opportunities
- Private Health Insurance
- Third party Mortgage advice
Notice to Agency and Search Firm Representatives: Elevate Everywhere is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Elevate employee by a third-party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Elevate Everywhere. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Only applicants who are legally entitled to work in the UK and are currently resident in the UK are invited to apply.
Please click on the APPLY button to send your CV for this role.
Candidates with the experience and relevant job titles of: HVAC Engineer, HIU Engineer, Heating Maintenance Engineer, Qualified Electrician, Gas Engineer, Heating and Plumbing Engineer, Heating Engineer, Mechanical Engineer, Electrical Engineer, Boiler, Boiler Breakdown, Maintenance Engineer, Heat Interface Unit Engineer, Senior Engineer, Boiler Maintenance Engineer, Heating Engineer, Field Service Engineer may also be considered for this role.
