Receptionist
About Us
Established in 2000, Express Solicitors is an award-winning law firm that deals personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business.
Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 4,500 reviews, which, coming from our clients, means a lot to us.
Role
Express Solicitors are currently looking for an experienced Receptionist to work on a busy office switchboard. The role is to provide office and reception support in a busy legal environment during office hours.
- Answering telephones in a polite and professional manner
- Sorting, scanning, and franking of mail
- Administration support, such as typing, filing, faxing, photocopying
- Manual handling – lifting heavy boxes, moving furniture etc
- Making refreshments
- Ensuring meeting rooms are prepared
- Filling and emptying dishwashers
- Completing checklists on a daily / weekly basis as instructed
- Watering plants
- Errands, such as buying milk for the office
- Helping to keep the office tidy
- Other ad hoc duties as required
Person Specification
- GCSE Maths and English at Grade C or above
- Reception/Switchboard experience
- Administrative experience
- Experience of working in a customer-facing role
- Experience of dealing with customers on the telephone
- NVQs or qualifications in business administration
- Experience of working in a law or legal services firm
Does this sound like you? Apply now!
Things You Need to Know
- The salary range £16,000.66- £22,472.81
- 39.5 hours preferred (8.30am to 5.30pm Monday-Thursday; 5pm Friday)
- 3/2 alternative working from home pattern staff after probation
- 23 days holiday a year, rising to 26 days (3 days reserved for Christmas closure of the office)
- 3 holiday buy backs per year after 1 year of service
- Extra day’s holiday for your birthday after 2 years’ service
- Private medical insurance available after 2 years’ service
- Attending fee earner meetings and training sessions (every other month)
- Death in Service – 2 x salary
- Active social committee with generous departmental and firm-wide social budget
- Active training culture and various groups and events such as Diversity & Inclusion
- Netball / Football team, 10km Manchester team and more
- Enhanced Maternity Leave payment if you have over 1 year tenure
- Other benefits including Employee Assistance Programme, free fruit & annual flu jab
Click Apply now or visit our careers page on our website.
At Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all.
By applying for this vacancy, you are giving us consent for to process your data in line with our Privacy Policy, full details of which can be found on our company website
Candidates with the relevant experience or job titles of; Admin Assistant, Receptionist, Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service considered for this role.
