Job Title: Admissions & Enrolment Officer
Location: Highbury Campus, Portsmouth
Salary: £24,023 – £25,293 (Full-Time Equivalent)
Job Type: Part Time, Permanent, 33.5 Hours per week, 52 Weeks per year
About us:
As the newly merged City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at City of Portsmouth College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey.
We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community.
What we offer:
- Annual Leave: 41 days which includes 25 days, 8 days for Christmas closure plus 8 bank holidays
- Local Government Pension Scheme 26.10%
- Learning & Development programmes by The Community Adult Education Department
- Onsite discounts: COPC Hair Salon & 50% off at the COPC Sports Centre
- Online discounts: Unidays, Student Beans and Totum with a COPC email address
- Free car parking across all campus sites
About the role:
A truly rewarding opportunity has arisen and we need someone with passion, drive and enthusiasm to make a difference at City of Portsmouth College (CoPC).
The ideal candidate for this post is an individual with a strong background in the delivery of information, advice and guidance (IAG) in a busy working environment. The Admissions & Enrolment Officer has a key, customer-focused role in recruitment processes for all new students at the College.
This role will include support for prospective students, parents and other stakeholders when starting the application process with us. You will also be responsible for organising the admissions interviewing diary for teaching and support staff within your allocated curriculum areas. We are driven to provide excellent customer service in a friendly and welcoming manner to all of our current and future students.
Key Responsibilities:
- To provide a high quality, easily accessible admissions process for all applicants
- To adhere to the College’s Admissions Policy
- Acquire a depth of knowledge (with regular monitoring to keep abreast of changes) of courses/Apprenticeships, qualifications, entry requirements and admissions procedures
- Communicate effectively by email, telephone, online chat and in person to applicants, students, internal/external stakeholders, and parents
- Process applications for all levels of study and course type using the College’s Management Information Systems
- To manage individual caseload of applicants to ensure a seamless student journey from application to enrolment
- Consider applications individually according to specified entry criteria. This includes reviewing predicted/actual grades, identifying support needs and criminal convictions and making necessary referrals
- To manage the Next steps review process for your caseload of existing students to support progression and maximise retention/growth
- Prioritising 16-18yr olds to reduce the number of young people Not in Education, Employment or Training (NEET)
To be successful in this role, below is what we would need from you:
- The ability to deal with challenging behaviour/situations in a calm and professional manner
- Using Microsoft Office.
- Communicating over the phone, face to face and via email
- Professional approach to work and appearance
- Good listener and communicator
- Commitment to excellence and quality
Diversity and Inclusion
Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training.
The College’s commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities and the range of direct and indirect student support services.
Pre Employment Checks
The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.
We reserve the right the close the job advert when we have had successful applications, and it may not run for the full duration of the advert.
We do not accept CV’s from agencies for these roles.
