Job Title: Operations Team Leader (Distribution and Manufacturing)
Location: Stourbridge
Salary: £24,500 per annum
Job type: Full Time, Mon – Fri, Permanent
First beginning operation in 1954 as a small window cleaning business, SYR has since expanded to reach all over the world, manufacturing a wide variety of cleaning products, from sponges to litter pickers, chemical cleaners to safety signs. Innovation is at the heart of what we do, and is what really stands us apart from our competitors; with 48 patents and 780 inter-connected innovations, we are always looking to the future, and seeking new and creative solutions to improve cleaning effectiveness and sustainability.
The role:
We are a leading manufacturer of manual cleaning products based in the Stourbridge area and our passion for innovation and drive is showcased by our first-class leading service. We have always had a reputation for being at the forefront of innovative design and products and are currently looking to recruit an experienced Team Leader.
Reporting to the Operations Supervisor, you will be responsible for leading a team of c10-18 Operational Colleagues to ensure a constant, smooth and efficient Operation whilst achieving agreed budgetary and service levels, ensuring the provision of an efficient and reliable service to customers whilst meeting all legal requirements. Responsibility for the achievement of Contractual and internal KPI’s. The successful candidate will be expected to develop good working relationships and gain full appreciation of the interdependencies between functional areas.
The Candidate:
- Well-developed verbal and written communicational skills
- A tidy and organised approach to work
- Willingness and flexibility in carrying out work duties assigned
- A flexible approach to working hours and prepared to work overtime, on occasions
- Some relevant experience with IT skills
- An ability to stay calm and perform effectively under pressure
Key Responsibilities and Accountabilities:
- Leading and maximising performance of daily, weekly, monthly activities in various warehouse departments.
- Assist in all other areas of the operations as business requirements demand.
- Train, retain and motivate staff within a team-based management culture ensuring daily, weekly and monthly targets and deadlines are clearly understood and being achieved
- Proactively motivate your teams to ensure targets and deadlines are clearly understood and are being achieved and act as an immediate point of reference for problems.
- Meeting and surpassing business requirements.
- Reviewing daily and weekly statistics and issuing data onto Supervisors/Managers.
- To communicate and liaise with, and escalate issues to fellow Team Leaders, Supervisors and management where necessary.
- Maintain a culture that encourages two-way feedback and ensure effective communication takes place on a regular basis and at all levels
- Develop and maintain good working relationships and gain full appreciation of the interdependencies between functional areas
- Plan and control daily and weekly labour and equipment requirements to achieve budgeted performance, priorities and deadlines.
- Contribute towards the improvement of processes and practices
- Be responsible for Health and Safety issues in accordance with Company policy
- Identify and resolve any operational issues that may arise
Benefits:
- Company Pension
- Company Profit Sharing
- Sick Pay
- Health and Wellbeing Courses
An understanding and exposure to ‘Lean’ methodology would be beneficial in the role but is not essential.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Team Leader, Team Manager, Team Leader Administration, Business Development Executive, Manager, Management, Business Development Manager, Lead Manager, may also be considered for this role.
