Job Title: Evening Palletforce Administrator
Location: Wimblington
Salary: Based on experience and discussed at interview
Hours: Monday to Friday 16.00 – 00.00
Job type: Permanent, Full Time
Permission to work in the UK (required)
About us:
Knowles Logistics are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that’s not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities.
The Role:
Assist with the smooth running of the Palletforce team by ensuring timely and accurate preparing and delivering of all stock on a supply and need basis. Through use of both company and external systems and to act as a point of contact for internal teams within Warehousing and Transport Operations teams. Take an active role in the direction and delivery of all stock, to ensure best practice methods are used in the execution.
Requirements:
- Minimum of 1 years’ experience working in a logistics or warehouse-based role.
- Strong PC based knowledge including an intermediate or knowledge of Excel spread sheets and web-based systems.
- Good communication skills: Responds to enquiries via telephone and email, providing support for both internal and external contacts.
- Confident individual who can challenge when the need arises and at the appropriate level.
- Reliable in approach to work and adaptable to fit into different teams and environments.
- Highly organised, self-sufficient and able to work on own initiative and to tight deadlines.
- Must have own transport, full UK driving licence and ability to travel to work.
Accountable KPI’s
- Customer Service – To ensure all deliveries are delivered on time in full. And relay any issues, back to our customers in a timely fashion.
- Ensure all driver paperwork is processed within 24 hours of receipt.
Key Accountabilities:
Customer Service:
Ensure effective and efficient customer service levels are maintained within the warehousing department by:
- Briefing drivers on a daily basis on outloads and deliveries
- Carry out general stock administration
- Achieve all set standards for the delivery/ordering of all items of stock and to achieve KPI targets using relevant systems
- Aid in the accuracy of paperwork at all times
- Ensure all computer related work is on time and accurate
- Maintain a neat and tidy appearance at all times wearing company uniform
- Liaise with our other offices where applicable
- Have flexible approach to work and working patterns
Communication:
- Contact Internal customers to resolve any queries problem that may arise
- Responding to and dealing with customer communication by email and telephone
KPIs & Reporting:
- Produce reports and download information when required including key performance indicators for management meetings and provide data for weekly/daily meetings
Teamwork:
- Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Transport Ltd teams
- Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely and securely and reporting of any concerns to the Palletforce Manager
What We Offer / Benefits:
- We have training and development.
- Free uniform & PPE provided.
- Auto enrolment into pension.
- Statutory holiday entitlement.
Please click on the APPLY button to send your CV and Cover Letter for this role.
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