Job Title: Welfare Officer
Location: St Helens Chamber, St Helens
Salary: GRADE 8 – Salary £28,586 to £31,763
Job type: The hours of work are 37.5 hrs a week, Monday to Friday
Closing Date: Friday 27th October 2023
Are you someone with the right experience to work as a Welfare Officer in a care organisation with a friendly supportive atmosphere where you can truly make a difference to the people you will visit? If so, why not apply to the Pilkington Family Trust, a highly regarded charity operating in St. Helens and throughout the UK, who are looking for an experienced Welfare Officer to visit beneficiaries of its welfare programme.
Your day will always be interesting dealing with the issues arising from visiting vulnerable elderly retired in their own homes in and around the St Helens area. One minute you may be a listening ear, sorting out a query, carrying out assessments and making referrals, generally checking on their welfare. One thing is common to all visits – all have a connection with Pilkington NSG through employment.
Your compassionate understanding of older peoples’ needs and your enthusiasm and motivation will be welcomed. You will be able to put into practice your knowledge of State Benefits as well as your excellent communication and organisational skills. Of course, scheduling and recording the outcome of your visits will be vital so good computer skills are needed to use a database as well as knowledge of Microsoft Office.
The hours of work are 37.5 hrs a week, Monday to Friday with the benefit of a flexible working hours’ scheme. A clean driving licence is required and a car will be provided for the job.
Job Purpose:
To visit beneficiaries in necessitous circumstances, identify their needs and put in place appropriate services/benefits enabling them to remain as independent as possible in their own home.
Key Responsibilities:
- To visit beneficiaries in their own homes.
- To maintain regular telephone contact with beneficiaries.
- To carry out assessments on beneficiaries and make the appropriate referrals.
- To visit new retirees and assess for levels of visits required.
- To respond to any Connections queries.
- To accept and make referrals to/from external bodies and take appropriate action.
- To acquire a full knowledge of the Welfare Programme, a working knowledge of State Benefits and all the other associated benefits available to older people.
- To attend Welfare Officer Meetings and any appropriate training activities.
- To represent the Pilkington Family Trust Fund on external bodies as and when required.
- To maintain accurate and up to date administration records.
Skills and Experience:
As you would expect from an equal opportunities employer that cares for people, there are opportunities to personally develop through training and development opportunities keeping up to date with all the best welfare practices.
With a suitable qualification, such as level 4 Diploma in Adult Care, or relevant experience in the field of health and social care why not apply for the position and find out more including our attractive terms and conditions such as a group personal pension plan, sickness scheme and holidays. The Company will also organise and pay for the enhanced disclosure and barring service check required for the post.
This is a perfect opportunity for somebody who is looking for their next challenge in a unique organisation.
Please click on the APPLY button and CHECK YOUR EMAILS to complete the attached application form.
Due to the nature of the role sponsorship and relocation assistance will not be provided so candidates must already possess the right to live and work in the UK to be eligible for the role.
Candidates with the relevant experience or job titles of; Home Carer, Welfare Benefits Advisor, Support Worker, Support Assistant, Social Care, Social Worker, Vulnerable Adult, Support Assistant, Adult Support Worker may also be considered for this role.
