Job Title: Customer Support
Location: Whiteparish, near Salisbury
Salary: Up to £23,000 depending on skills and experience
Job type: Permanent, Full-time
Working Hours: 8.30am to 5pm, Monday to Thursday and 8.30am to 4pm on a Friday
Lascar is a market-leading UK electronics company based in Whiteparish, near Salisbury. We have an exciting opportunity for someone to join our busy and expanding Sales team, to be a helpful and friendly first point of contact for new and existing customers. This is a busy and varied role requiring an excellent telephone manner and high attention to detail.
Main duties:
- First point of contact for customers (either by telephone or e-mail), dealing with sales enquiries;
- Administrative duties such as processing sales orders, raising new quotations, issuing credit notes etc;
- Processing web orders and Worldpay payments;
- Running daily sales reports as required.
- Maintaining the sales database with customer details and amending where necessary;
- Liaising with internal teams to meet customer requirements.
Key Requirements:
- Friendly and outgoing personality with excellent interpersonal skills;
- Excellent organisational skills and attention to detail;
- Good numeracy and IT skills;
- Ability to work actively within a team, with minimum supervision;
- Willingness to learn and develop (full training is provided).
Benefits:
- Salary: up to £23,000 depending on skills and experience.
- Working Hours: 8.30am to 5pm, Monday to Thursday and 8.30am to 4pm on a Friday
- Holiday: Starting entitlement is 22 days plus Bank Holidays – this increases each year to a maximum of 28 days plus Bank Holidays.
- Sabbatical: One month paid sabbatical after 6 years of work.
Important Notes:
Lascar only employs non-smokers/non-vapers.
Any approach from employment agencies will result in deselection from future recruitment opportunities.
Please click on the APPLY button to submit a CV and cover letter for this role.
Candidates with the experience or relevant job titles of: Customer Support, Sales Support, Business Administration, Internal Sales, Sales Administration, Sales Executive, Sales Representative Customer Services, Customer Services Representative, Customer Services Support, Customer Service Advisor, Telephone Customer Service Representative, Call handler, Office Administrator, Admin Support may also be considered for this role.
