Job Title: IT Support Engineer
Location: London
Salary: NJC scale 10-12 FTE £27,710 – £29,260 (inclusive of London Weighting), depending upon qualifications and experience.
Job type: Full time (35 hours per week), permanent, all year round
Start date: ASAP
Completed application forms must be submitted by: Thursday 22nd June 2023
Interviews will be taking place: w/c 26th June 2023
Who we are:
St Francis Xavier is a dynamic and ambitious Catholic Sixth Form College. We thrive on our many engagements and connections with higher education, with employers and with external agencies and we relish the challenge of working out how best to equip our young people to compete and flourish in the future. Rated “Good” by Ofsted, the College achieves excellent standards and is proud to support many young people from non-traditional backgrounds to successful progression to higher education and to employment. The College is currently working towards achieving one of the first awards of “Apple Distinguished” status for its digital innovation practice in teaching, learning and assessment. We strive to ensure that we take care of and support the development of the whole person: educational, emotional, social and spiritual.
The Role:
A post has become available for an IT Support Engineer who will assist in the day to day helpdesk user support, administration and operation of the College ICT Systems. Experience of working in first and second line technical support is essential.
This is a permanent, all year round, Monday – Friday, 35 hours per week position. The salary will be paid depending on experience on the NJC scale 10-12 (£27,710 – £29,260) inclusive of London Weighting. Holiday entitlement is 29 days plus bank holidays.
The successful candidate will have:
- Sound first and second level technical IT systems support and IT skills appropriate to the tasks outlined (workstations, servers, networks, hardware and software support for users, telephone system, printing management, multi-functional and multimedia resources);
- Experience of providing first and second line technical support to users in a large Microsoft network infrastructure within (ideally) an educational context
- Understanding of core server technologies required including AD, DNS, DHCP, GPO & Printer Management
- Good knowledge and hands-on experience with supporting users using Windows based workstations administered using Microsoft Windows Systems Centre
- Good understanding of networking technologies, including switches, routers and firewalls
- Practical experience of installing, configuring and managing computers, multimedia devices (smartboard, projection unit, sound system etc)
- Good exposure to supporting users within an education environment and able to work under pressure with the ability to prioritise and multi-task
- Must be capable of working in a team
- Must possess a high level of interpersonal and communication skills
Benefits:
We offer a competitive salary, supportive and friendly environment and a great range of benefits including excellent training opportunities, staff wellbeing programme, free use of our fitness suite and staff fitness classes, cycle to work scheme, free on-site parking, membership of the Local Government Pension Scheme, and Employee Assistance Programme.
Please note:
All successful candidates must be willing to undergo a DBS Police check.
We reserve the right to interview successful candidates prior to the closing date. Please apply now not to miss out on this excellent opportunity.
In promoting equal opportunities, we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview.
SFX is committed to the safeguarding and welfare of young people. Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check
Education through a Christian Community.
If you feel you have the skills and experience to be successful for this role, please click APPLY today, you will be emailed an application form to complete – details of where to send this to will be included in the information pack.
Candidates with the experience or relevant job titles of: 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role.
