Client Accountant

Job Title: Client Accountant

Location: Worcester (Hybrid working)

Salary: £21,500 – £23,000 per annum (dependent upon experience)

Job type: Full Time, Permanent.

Job description

This is a fantastic role if you are looking to build a career within the finance/property sector and have excellent customer service and administration skills. We offer a career based on great training, future development and progression. Duties are varied but your main purpose is to participate in the delivery of high-quality residential lettings management services as part of the Property Management support. To ensure that LudlowThompson accounts information is processed in a timely manner, meeting customer need and expectations.

The Company

LudlowThompson, an independent market leading London Lettings and Estate Agent with our central office based in Worcester. We score very highly on the UK’s ‘All agents’ industry-leading customer review site, and regularly receive 5-star reviews on our Google Review Audit. We invest thousands of pounds each year in training, demonstrated by our Investors in People Gold accreditation.

The Role

• Ensure landlord accounts are correctly processed
• Timely and accurate processing of payments to landlords
• Timely and accurate processing of payments to suppliers (mainly LudlowThompson for fees)
• Identify and assist in debt collection of any outstanding balance due from landlords, vendors, tenants and guarantors
• Ensure cash is posted in a timely and accurate manner and allocated to correct tenancies / properties
• Non-resident landlord tax management
• Production of adhoc reports required by the business
• Deliver client accounting in accordance with company policies and procedures
• Handle queries and concerns in a timely manner as required for internal and external customers.
• Purchase order issue as required for landlord properties.
• Landlord / customer (external and internal) communication to develop & aid understanding of client accounts as and when needed.
• Production and distribution of adhoc information to landlords and tenants within a finance support function, from time to time and as required to support the business.
• Assist the Financial controller and other finance team members with any overflow of tasks and in doing so ensuring the continued professional and efficient service to our clients.
• Produce reports from the database as and when required for both internal and external use.
• Maintain an accurate database by the input and update of data on a timely basis and to carry out routine data validation tests, such as updating property manager details etc. Daily/ Weekly/ Monthly & adhoc updates as necessary.

The Ideal Candidate

• Some experience working within a finance team
• Preferably Qualified or part qualified AAT or relevant degree.
• PC literate and familiar with using Excel and Word
• Ability to rapidly gain a good understanding with unfamiliar computing systems
• Strong numeracy skills.
• Ideally with demonstrable experience of developing procedures, processes, and working with new systems
• Ideally with previous customer service experience
• Well-developed administration, organisational and planning skills
• Ability to work under pressure and meet tight deadlines.
• Enthusiastic team player.
• Customer focused and able to produce work of a consistently high quality.
• Desire and ability to improve existing processes.
• Effective communicator, who enjoys contact with internal and external customers.
• Strong people skills, with a ‘get it done’ approach

The Benefits

LudlowThompson encourage a great working environment and strive for a like-minded team, following the company ethos ‘Max Performance, Max Communication, Max Trust’ and encouraging a thriving environment with:

• Competitive Salary
• Hybrid working
• Annual Bonus
• Strong Induction programme
• NEST Pension
• Quarterly and Annual Awards & Recognition
• Customer Service-related recognition and reward
• Length of Service Benefit
• Birthday Benefit + voucher
• Motivational working environment, IIP Gold Standard Accreditation
• Great Team, with buddy & manager-based training and support
• In-house ARLA PropertyMark training, for industry recognised exams
• Training opportunities, and higher qualifications to suit personal development plan

Please click on the APPLY button submit a copy of your CV, together with a brief covering note explaining why you think you are the perfect candidate.

Candidates with the experience or relevant job titles of; Accountant, Senior Accounts Assistant, Management Accountant, Finance Officer, Accounts Manager, Finance Manager, Credit Controller, Part Qualified Accountant, Senior Finance Assistant, Client Manager may also be considered for this role.