Job Title: Administration Advisor (Training Department)
Location: Pleasley, Mansfield, Nottinghamshire
Salary: £21,172 pa for 37.5hr contract OR £22,583 pa for 40hr contract
Job Type: Permanent, full time
Must be able to start from 8am
Minimum admin experience of 1 year required
About the role:
This role focuses on providing administrative support for the overall running of NAPIT Training, you will report into the Student Services Manager. This is a varied role which would suit someone who has great attention to detail, but can work at pace.
Key Responsibilities:
- Managing incoming general enquires from attendees via calls and email.
- Processing of course paperwork from start to completion.
- Managing schedules.
- Assisting customers through the training and assessment process, to include booking exams, resits and registering exam results with certifying bodies.
- Create, print and post certificates to customers.
- Booking Pop-up Venues & liaising with venues.
- Managing schedules, to include transfer of course date, locations and customer cancellation.
- Monitoring and reviewing training course feedback.
- Promoting book sales.
- Maintaining all tracking logs.
- Printing course materials.
- Processing payments.
Essential Skills and Experience
- Confident using a range of computer software.
- Strong written & verbal English.
- Confident to make outbound calls in a polite and professional manner.
- Attention to detail.
- Able to work to deadlines.
- A can-do attitude.
- Team Player.
- Highly organised and hard working.
Benefits and package:
- A competitive salary along with contributory pension.
- Eligibility to join a health insurance scheme following successful 3-month probation.
- On-site parking.
- Various discounts from services provided by NAPIT and external partnerships.
- 20 days p/a + statutory holidays.
Candidate must be able to provide a minimum of two work references upon request.
Candidates with the relevant experience or job titles of; Education Administrator, Admin, Support Administrator, Administrative Assistant, Business Support Administrator, Business Administrator, Student Services Advisor, Admin Support, Education Supervisor, Education Administrator, Learning Support Administrator, Educational Support Assistant, may also be considered for this role.
