Job Title: Hire Controller
Location: Billingshurst, West Sussex, RH14 9EZ (Office Based)
Salary: £30,000 per annum plus bonus
Job Type: Full Time, Permanent
BPH is an independently-owned plant hire company based in the South East. From excavators and dozers, to dumpers and telehandlers, we’ve been supplying a huge variety of heavy machinery for hire to the construction industry for over 50 years.
About the Role:
We are looking for an experienced Hire Controller to assist in the day to day operations of a busy hire desk.
Key Duties:
- Ensuring all hire contract administration is completed in an accurate and timely manner, including; arranging all “on” and “off” hire’s, co-ordinate all breakdowns, notify customers of and charge all damages, make the necessary transport arrangements and co-ordinate drivers schedules required for any hire and sales deliveries
- Diarise “day-to-day” entries of any “on hires/off hires” and deliveries/collections
- Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages
- Work with cross-hire suppliers to secure hire/sales opportunities
- Build strong customer relationships
- Resolve any customer issues
- Transport and logistics
- Assist with weekly timesheets and invoicing
- To log all hire enquiries on the CRM and follow up in a timely manner to ensure we secure all business opportunities
- To assume responsibility for machine operators and liaise with them on a daily basis
About you:
- Previous experience in a hire company essential
- Customer focussed
- Excellent communication skills
- A confident and flexible attitude
- Excellent administrative and organisational skills
- PC literate – a working knowledge of MS Office and CRM programmes
- You will need to adhere to and promote compliance with current H&S legislation and company specific H&S policies
Please Note:
The candidate must live within a commutable distance of Billingshurst.
We are not currently offering sponsorship or relocation assistance for this role so you must already possess the right to live and work in the UK in order to be considered.
Please click the APPLY button and to submit your CV/Cover Letter.
Candidates with the experience or relevant job titles of; Hire Controller, Delivery Driver, Admin Executive, Admin Manager, Administrator Support Service Desk Team Leader, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Helpdesk Analyst, Helpdesk Support, Client Services Support, Account Manager, Construction, Engineering, Stock Controller will also be considered for this role.
