Job Title: Day Centre Team Leader
Location: Ron Manning Day and Activity Centre, Higham Ferrers, NN10 8JZ
Salary: £10.86 per hour
Job types: Permanent, (11 hrs per week increasing to 16.5 hrs)
Working Hours: 9.30-15.00 Mondays, Wednesdays initially, building to 3 days per week by September 2023.
SERVE support North Northamptonshire residents as well as lead on Countywide Projects to reduce isolation amongst the Older Person’s population.
About the Role:
Providing high quality care and support to older service users with a range of disabilities and low-medium level needs.
Key aspects of your role with the team, service users and partners are:
- That you are fully aware of your organisation’s visions, missions aim and how it affects your role.
- That key service standards are embedded into your day-to-day work
- To share your skills and knowledge to contribute to the overall service
- To be flexible supporting the needs of the service.
Key Responsibilities:
- Maintaining a safe and supportive environment for service users during their visits to the Centre
- Development, implementation and promotion of organisational procedures that represent best practice within the Day Centre.
- Building the numbers of people at the Centre over time in line with SERVEs business strategy, KPIs and milestones.
- Resourcing services appropriately with the Day Centre team and volunteers
- Developing and leading on a range of activities during the day and complementary services
- Assist service users with their personal care needs including Toileting
- Collect payments from service users and make cash book administration logs
- Order weekly food shop online
- Undertaking initial assessments at the service users’ home or centre, ensuring services are suitable for a prospective user.
- Complete assessments required and plan, monitor, evaluate on a regular basis – Outcome Star – for SERVEs Wellbeing strategy.
- Respecting personal choice lifestyles of colleagues, service users and people with care needs, equal opportunities principles are applied at all times.
- A clear understanding of issues faced by people with dementia and their carers.
- Encourage and promote service users to be as independent as possible and to move on to appropriate services when in the service users’ best interests.
- Adhere to all Health & Safety procedures and policies, taking full responsibility for self, and service users.
- Attend formal supervision and a yearly appraisal.
- Attend training booked and make suggestions for your own continued personal development.
- Attend team meetings and contribute to this process.
- Raise issues and suggestions to your manager of ways the service or service users support can be improved and actively feedback around your service.
- Provide administration support to the operations manager and any other adhoc duties as reasonably requested.
About you:
Required Skills:
- Health & Social Care Level 3 qualification or equivalent
- Ability to work alone being adaptable and work on own initiative
- Experience working with older people and families
- Experience of coordinating volunteers/staff, building relationships
- Implementation of procedures representing best practice in a similar environment
- Understanding issues faced by people with dementia and their carers
Desired Skills:
- Experience working to KPIs / milestones
- Good interpersonal skills and ability to record accurately verbally and in writing
- Experience working in accordance with Health & Safety procedures and policies
- Basic administration for cash books and performance logs
- Knowledge of working within the voluntary sector
- Ability to work alone and/or part of a team
- Able to present a positive attitude during busy or stressful periods
- Ability to provide constructive feedback to staff and volunteers
- Understanding equal opportunities with the ability to work in an appropriate and sensitive way
Benefits:
- Training & development opportunities
- 25 days holiday – (pro-rata)
- Contributory pension scheme
Employment subject to Enhanced Disclosure & Barring Service (DBS) Check.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Support Worker, Carer, Care Support, Care Assistant, Social Worker, Enabler, Care Worker, Care Helper, Care Management, Care Assist, Support Assistant, Care Team Leader, Support Team Leader, Special Needs Support, Mental Health Support, Autism Support, Support Coordinator, Elderly Care Assistant, Care Manager, Support Manager, Care Coordinator, Private Care Assistant, Private Care, Care Home Assistant, Care Home Worker, Support Care Worker, NVQ 2, Health & Social Care may also be considered for this role.
