Not for Profit and Charities

Safer Gambling Evaluation Manager

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Job Title: Safer Gambling Evaluation Manager

Location: Work from home with occasional travel to the London office (approx. once a month)

Salary: £36,946 – £44,335 – dependent on experience

Job Type: Full Time – 9 Month Fixed Term Contract

Closing date for applications: 9am 24 March 2023

Interviews will take place online via video conference – 30 or 31 March 2023

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

The Role

This new 9-month fixed term role will support the monitoring, evaluation, and learning (MEL) processes of GamCare’s safer gambling services. The Safer Gambling Team work closely with gambling operators to improve their approach to safer gambling e.g., through certification, training, and consultancy services. The role will also deliver on the final stages of GamCare’s good practice gambling industry codes project, ensuring key deliverables are achieved.

About You

The successful candidate will have a strong background in MEL and be able to use this knowledge to upskill and support existing staff and establish / embed newer more effective processes to demonstrate the impact of our work.

They will require strong communication, stakeholder and project management skills, as they will also lead the evaluation of GamCare’s good practice codes project, working with internal and external stakeholders to gather data, undertake qualitative research, interpret findings and prepare the final evaluation report. Excellent report writing skills and proven ability in synthesising, interpreting, and reporting findings that enable effective decision making, will be key to the role.

Key Responsibilities

  • Leading the evaluation of GamCare’s good practice gambling industry codes project, ensuring there is a clear plan to gather/analyse data, draft final reports, and communicate results to stakeholders.
  • Managing the industry codes project ensuring key deliverables are achieved. Making recommendations for closing / handing over the project, supported by findings from the evaluation.
  • Working closely with stakeholders to develop an updated version of GamCare’s good practice codes for the gambling industry, ensuring that a clear benchmark is set for the display of safer gambling information in gambling venues and online.
  • Collaborating with other GamCare teams and external evaluation partners to develop a MEL framework for the organisation.
  • Helping upskill colleagues to ensure appropriate data is captured for projects, products and services offered by the Safer Gambling Team.
  • Sitting on working groups and attend team meetings across the organisation to advise staff on how to embed MEL into individual projects and ensure that tools and frameworks are used consistently.
  • Contribute MEL plans to proposals for new work, collaborating with staff and prospective clients to make sure plans are effective and capture the necessary data.

Benefits You Can Enjoy

  • 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
  • A generous Pension Scheme – we contribute 6% and you contribute 2%.
  • Discretionary company sick pay from day one of service.
  • Employee Assistance Programme – 24-hour support

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

Gamcare is an equal opportunities employer and don’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Please complete the following application form that will be sent to you via email once you have clicked apply.

We are currently in the process of restructuring the grading structure across GamCare. All jobs will be evaluated and mapped across onto the new pay structure. This will be implemented on the 1st of April 2023. There will be no decrease in anyone’s salary as a result of this.

Candidates with the relevant experience or job titles of: Responsible Gambling Manager, Problem Gambling Prevention Manager, Gambling Harm Reduction Coordinator, Responsible Gaming Program Manager, Gambling Behaviour Analyst, Responsible Gaming Compliance Specialist, Gambling Support Services Manager, Player Protection Officer, Gaming Industry Regulatory Compliance Manager, Gambling Addiction Prevention Specialist, may also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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