IT

Warehouse Assistant / Technical Support Technician

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Job Title: Warehouse, Deployment & Orders Technician

Location: Dunn Street, London

Salary: £20,000 per annum

Job Type: Permanent, Full Time

Assistive Solutions is a Social Enterprise that works for disabled people. We provide specialist computer equipment, 1-1 teaching and have an in-house software development team. We are looking for energetic individual to join our fantastic team in Dalston, East London. You will be working in a small, agile organisation, with lots of support from the team.

About the role:

You will be required to do some warehousing work, however, the role would be suitable for an IT apprentice who wish to learn more about Deployment, IT Support and organisation of business.

Your main area of responsibility will be keeping the stock room tidy, picking orders, deployment and assembly customer orders. You will be assisting Deployment and Orders Engineer and eventually expected to perform those tasks independently. You will also be taught to provide ad-hoc technical support and helping students with queries.

There is an opportunity to get involved in reporting, computer repairs, RAM Upgrades and managing Windows Deployment system.

What you’ll be doing:

Key duties:

  • Stock Control
  • Warehouse maintenance
  • Stock picking
  • Prepare machines for installation (power, network)
  • Deployment
  • Recording Serial numbers
  • Creating accurate order paperwork
  • Assembling & Packaging orders for shipping
  • Courier Bookings
  • Remote set-ups & email deliveries

Additional duties:

  • Responding to allocated support calls
  • Maintaining accurate records on Data Base
  • Carrying out Remote Health Checks
  • Performing Remote Work

About you:

  • English and Maths C+
  • Positive attitude to work
  • Attention to detail
  • Polite and courteous telephone manner
  • School leaver or apprentice

Please click the APPLY button to submit your CV and include a tailored statement about your experience and character.

Candidates with the experience or relevant job titles of: Warehouse Person, Inventory Administrator, Stock Control Assistant, Store Room Assistant, Tech Support Trainee, 1st Line Support Assistant, Junior Technician, Support Administrator will also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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