Job Title: Business Support Administrator
Location: Solihull
Salary: £21,000 per annum
Job Type: Full time, Permanent
Hours: 35 Hours per week
Sir Josiah Mason Trust
SJMT is a family of charities & community of people supporting those most in need in the West Midlands. SJMT want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive.
The services provided include:
- Safe, affordable and well-maintained alms-housing
- Residential and extra care
- Community and housing related support
- Services to advance the opportunities of children and young people in need
Everything they do is rooted in their 370-year history and driven by their vision for the future.
Job Role:
This is an extremely exciting time to join SJMT and this role will play a key part in supporting the Leadership Team through a time of growth and development. The post holder will be an efficient and adaptable administrator, ideally with PA/EA experience. They will be responsible for carrying out a wide range of administrative, business and support tasks relating to the effective operation of the Leadership Team.
Key responsibilities:
- Deal with telephone enquiries and visitors to the organisation in a positive and friendly manner and monitor the main enquiries email box, ensuring all enquiries are dealt with professionally and escalated as appropriate
- Provide comprehensive administrative support to the organisation
- Administering organisational systems such as HR and training records, monthly supervisions, driver checks, probations and setting up online training
- Supporting the Office Manager with recruitment including monitoring recruitment portal, arranging interviews, placing advertisements, issuing offers of employment
- Processing pre-employment checks including DBS and Right to Work checks, as required
- Assist in the preparation of reports and other documents for meetings, including photocopying, collating and sending out papers etc
- Assisting with the production of resident information letters, posters and other notices
- Sourcing and ordering adequate supplies of PPE, other materials and equipment as needed by the Trust and keeping accurate records of stock levels if required
- Deal with stakeholder enquiries promptly and courteously by e-mail, telephone, and letter or in person, referring to the relevant lead where appropriate
- As required, participate in relevant internal and external working groups
- Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness is delivered and maintained
- To carry out any other duties commensurate with the role, as required
General Requirements:
- Able to communicate effectively with colleagues and customers at all levels
- Experience of working in a fast-paced customer focused environment
- Good basic education to GCSE standard or equivalent
- Ability to provide efficient and effective administrative support
- Proactive and able to use own initiative.
- Self-motivated and flexible, with the ability to adapt as the role develops and evolves.
- Excellent written and verbal communication skills.
- Excellent time management and organisational skills.
- Good IT skills with the ability to use Excel and other Microsoft programmes.
- A good sense of humour
What we offer:
The Trust continues to reward its staff with competitive pay rates and a number of employee benefits including:
- Starting on 31 days holiday inclusive of Bank Holidays (increases with service)
- An annual ‘wellbeing’ day for all staff
- Company sick pay
- Pension scheme
- Employee Assistance programme
- Long service awards
- Free onsite Parking
- Life Insurance
- Ongoing career development training
Equal Opportunities:
SJMT is proud to be an equal opportunity employer. It celebrates diversity and is committed to creating an inclusive environment for all employees.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Clerk, Business Administrator will also be considered for this role.
