Marketing

Client Operations Manager

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Job Title: Client Operations Manager

Location: Office based, Three Bridges, Crawley

Salary: £30,000 to £35,000 per annum

Job Type: Full-time, Permanent

Do you have experience leading and managing multiple projects at a time? Are you an excellent communicator that loves staying organised? If so, we would love to meet you!

We are a fast-growing field marketing agency. We don’t do conventional marketing! We help our clients get their products noticed by consumers using merchandising or sales techniques.

We are currently looking for a Project Manager to join the team. The position involves working across multiple activities and ensuring all jobs are activated and completed in a timely manner. You will be supported by an experienced team internally and in the field. During the summer months this will also involve management of a 7-person team for a 3-month project.

What are the role responsibilities?

  • Looking after and managing the smooth running of the designated client accounts
  • Attending client meetings, keeping clear and regular communication with the client
  • Forecasting and tracking activity budgets
  • Attending trial store visits to prepare briefing documents for the team
  • Preparing clear briefs for the field team and collating information
  • Communicating with field and office team via phone, text and email
  • Complex team Diary Management
  • Providing support to the Booking team
  • Processing team accreditations
  • Dealing with goods corresponding to the client accounts (Organising shipping logistics)
  • Regularly reviewing and creating training materials to support the field team
  • Dealing with day-to-day operational challenges, providing resolutions and updates

About you:

For this role, you must:

  • Be an experienced Project Manager with proven track record of managing various activities in parallel
  • Be an exceptional communicator capable of building relationships with the team to achieve results
  • Be a structured, organised and responsible person who is comfortable working in a dynamic environment.
  • Good team player, able to work both independently and collaboratively with the team
  • Have advanced knowledge of the Microsoft Package including Excel and Power Point
  • Be able to work in a busy environment, it does get noisy at Mirror!

What we offer:

  • £30-35k salary
  • Monday to Friday schedule – working 9:00-17:00
  • 20 days holiday + bank holidays
  • Pension scheme
  • Fun team get-togethers and bring part of a brilliant team!

Please Note:

This is an office based role and candidates should live within a commutable distance from Three Bridges, Crawley.

Candidates must have the right to live and work in the UK

If you’re interested in the role and would like to put yourself forward please hit apply!

Candidates with the experience or relevant job titles of; Project Manager, Project Coordinator, Client Manager, Project Manager, Senior Project Manager, Marketing & Business Development Associate, Marketing Project Manager, Project Planning, Project Lead, Senior Project Coordinator will be considered for the role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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