Job Title: Group Operations Manager and Marketing Associate
Location: Bournemouth
Salary: £26,000 – £30,000 per year plus bonus
Job Type: Permanent/Full-time
About us:
We are looking for a Group Operations Manager and Marketing Associate (combined role) to work within a busy International English College. The successful candidate will be positive and enthusiastic with the desire to solve problems and natural ability to build relationships. They will be able to think on their feet, and adapt to problems as they arise. They will have the desire and confidence to travel internationally and show self-reliance, hunger for business and the aspiration for personal and company growth.
About the role:
The position can be split into two roles; Marketing (Marketing Associate) and Delivery (Group Operations Manager).
- Marketing: (Approx. September to April) 4 days per week, negotiable
Refers to increasing the number of international students at ETC.
This area of the role will largely be carried out between September to April with a few exceptions. Marketing involves working alongside the Business Development Director to identify and create new business whilst maximising the business we do with our existing clients.
- Delivery (Approx. May to August) 6 days per week June, July, August, non-negotiable. Some evening work may also be required.
Refers to managing our international students while they are in Bournemouth. This area of the role will be carried out between May and August with a few exceptions. Delivery means organising high-quality group and junior programmes for foreign students aged 14+ traveling to the UK for short term English study and ensuring that our students spend their time with us enjoyably and safely whilst maximising the fun they have. Building relationships and working with local accommodation and transportation providers and recruiting and managing a team of temporary activity leaders to ensure that our students have the best possible experience while they are in the UK.
About you:
The successful candidate will have:
- Excellent interpersonal skills
- A positive outlook
- A problem-solving attitude
- The confidence and desire to travel internationally
- The ability and desire to learn quickly and multi-task
- The ability to work well under pressure
- Great organisational skills
- Excellent negotiation skills
- The ability to prioritise effectively during busier times
- A willingness to take responsibility when things go wrong as much as when they go to plan.
- An understanding of the language school industry would be advantageous but more important is a desire and enthusiasm to build a career in this busy and well-established school
Preferable experience:
- Experience working as an activities leader or being responsible for a similar small team.
- A second language would be an advantage, but is not essential.
- Experience of international travel for reasons other than a short 1- or 2-week holiday. (e.g., backpacking, teaching abroad, charity work, BUNAC, Volunteering, Kibbutz)
Note: Successful candidates will be expected to undergo a DBS check, provide 3 appropriate references that are acceptable to ETC and complete a 6-month probationary period.
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience or relevant job titles of: Activities Officer, Activities Manager, Project Manager, Events Manager, Events Coordinator, Operations Manager, Events Organiser, Events Assistant, Events Executive, Events Associate, Summer Camp Manager, Summer Camp Coordinator, Camp Manager, Camp Coordinator, Marketing & Business Development Associate, Marketing Assistant, Marketing Executive, Marketing Administrator, Marketing Officer, Marketing Analyst, Marketing Specialist, Marketing Coordinator, Marketing Manager, Marketing Retention, Business Support, Marketing Associate, Business Development, Operations Manager, Operations Coordinator, Logistics Operations Assistant, Logistics Operations Coordinator may also be considered for this role.
