Job Title: Sales Executive
Location: Alton, Hampshire GU34 2YT
Salary: Up to £28,000 per year (experience dependent)
Job type: Permanent, Full Time, Office Based.
The Ex-El Group is combination of the US and UK divisions of Ex-Eltronics and sister MRO provider, Midway Industrial Electronics, The Ex-El group is one of the world’s foremost providers of key technologies with over 45 years in business supplying world-class component and systems, providing worldwide sourcing and supply of services to many of the world’s leading military aerospace and industrial OEMs.
If you are a motivated, driven and experienced individual within a client faced role, we would love to hear from you!
The role:
This is a fantastic opportunity for an office-based position within a sales office environment maintaining and managing customers from enquiries received right through to quotations and account management. We are looking for a professional individual who is flexible, pragmatic, commercially aware and client-driven. The ideal candidate will have experience in a sales environment and customer service, excellent communication skills.
**Previous experience in Aerospace and Defence along with languages would be advantageous (especially German).
The Candidate:
- Previous account/Customer-facing sales experience gained in any industry would be an advantage – Aerospace and defence preferred.
- Strong relationship building skills.
- Desire to learn and develop within your role.
- Ability to prioritise workload and manage your own time efficiently.
- Good IT literacy – Familiar with MS Packages – Word, Excel, Outlook etc.
- Excellent communication, written English and grammar skills.
- Able to work and collaborate efficiently within a team.
Key Responsibilities and Accountabilities:
- POC for sales activities for assigned administrative customer accounts.
- Prepare quotations – setting customer sell price based on factors such as: previous sale history, average margins for same/similar parts and overall customer average.
- Obtain and prepare any supporting documentation (drawings & datasheets).
- Follow up all high value and strategic quotations – obtain feedback and update quote tracker file.
- Review incoming customers POs – verify customer compliance with quoted terms and verify Ex-El can comply with any customer flow downs and Ts & Cs.
- Acknowledge customer PO’s when confirmed and contract review customer POs and convert into ISOs for purchasing team.
- Review and process customer PO amendment requests
- Liaise with admin team to pro-actively monitor customer open orders, manage customer expedites and notify/update customers on all delivery delays & issues.
- Liaise with quality team to ensure all customer rejections/complaints/quality queries are processed efficiently.
- Provide single POC customer service for all customer after-sales issues – liaise with relevant internal departments to efficiently troubleshoot and resolve all queries/problems
- Review incoming RFQs from assigned customers.
- Convert incoming RFQs into enquiries for purchasing team.
Benefits:
- Competitive salary up to £28k (37.5 hours) – depending on experience
- 20 day’s holidays + Bank holidays increasing to 25 with service
- A small, friendly, and long serving team
- Workplace pension (after 6 months probationary period)
- Parking
- Private Medical cover (optional after 6 months probationary period)
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Sales, Sales Negotiator, Account Management, B2B Sales, Business Development Manager, Sales, Logistics Sales, Online Sales, Key Account Manager, Account Manager, Business to Business Sales, Client Account Manager, Business and Account Executive, New Business Sales Executive, Lead Generation Sales, Lead Generation, Sales Executive, Sales Assistant, Business Development Manager, Key Sales Executive, Sales Manager, Direct Sales, Key Sales, Senior Sales Manager, Account Manager, Account Director, Business Development Executive may also be considered for this role.