Job Title: Food & Beverage Assistant
Location: Holland Park, London (W11 4JG)
Salary: Up to £12.00 per hour.
Job type: Full Time – Permanent.
Purpose of Role:
To provide a warm, friendly, and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and always maintained in line with our guest expectations. Assisting to Chef De Rang, Bartenders and Kitchen Team – working as a team.
To make sure that the restaurant and the bar can run efficiently; keeping items stocked up, clearing and preparing tables and the bar.
Main Duties:
Duties include but not limited to –
- Assist in creating a warm and welcoming environment for our guests
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations
- Ensuring an exceptional level of service is always maintained
- Set up, clear and promptly set up tables after use to ensure that guests can be seated in a timely manner
- Ensure the restaurant and bar areas are clean and well always presented and assist with cleaning and housekeeping duties as required
- Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary
- Assist in the set up and preparation, and provide service duties for functions as required (including Dragoon Room)
- Support the kitchen staff as and when required and in accordance with hygiene and safety regulations
- Ensure that all front of house and guest areas are well always maintained
- Setting up the bar (stock up with ice, cut fruit, fill up juices)
- Clean and polish glasses
- Make and deliver coffee
- Help Bartenders with closing the bar and stock up
- Support Bartenders during the shift
- Maintenance and stocking of all stations (Cutlery, plates, water, sauces and keeping stations tidy)
- Helping your colleagues to run bus trays downstairs and keeping the pantry
- Clear the empty glasses and plates from the bar, check if drinks need to be taken t tables
- Delivering food orders accurately
- Ensure food orders are correct before serving to guests
- Making sure all appropriate set up for serving is done in advance (plates, cutlery, glasses)
- Attend training sessions and team meeting as required
- Any other duties and general cleaning duties as directed by the any member of the management team
Personal Attributes:
- To be flexible, responding quickly and positively to changing requirements of the business/situation.
- To be motivated and committed, approaching all tasks with enthusiasm, and seizing opportunities to learn new skills or knowledge to improve your personal performance.
- To have positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- To have positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- To maintain high team, focus by showing co-operation and support to colleagues in the pursuit of to be decisive, accepting personal responsibility for making things happen, thinking ahead and developing contingency plans.
This Job Description is intended to illustrate the main responsibilities of the job and is not intended to be exhaustive. Duties may change from time to time.
*Candidates must have the right to live and work in the UK.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Catering Assistant, Food and Beverage Assistant, Waiter, Attendant, Waitress, Serving Assistant, Catering Team Leader, General Assistants, FOH Assistant, Front of House Staff will also be considered for this role.