Job Title: IT Support Engineer – Education
Location: West London, Reading, Bracknell and Wokingham
Salary: £24,000 – £32,000 per annum
Job Type: Full time, Permanent
CST Ltd provides IT support services to over 400 clients ranging from small businesses, up to nationwide corporates. We have built our success on providing the highest level of service to form productive long-lasting relationships.
Candidates must have excellent customer service and troubleshooting skills. A real passion for technology and support is essential.
This is a field based role but you won’t be expected to cover the whole area, our engineers are trained to cover no more than a couple of schools within the overall region. Ideally you will also be able to travel to our office in Woodburn Green as necessary.
This role is field based around West London, Bucks and Berks.
Benefits:
- Contributory pension scheme
- Savings around childcare, gyms, technology, cars, vouchers, cups of coffee, cinema tickets and discounts in restaurants
- Holiday entitlement 20 days plus bank holidays. Employees are awarded with an extra days leave for each complete year of service, up to a maximum of 25 days. Employees who are with us for ten complete years receive two additional days leave
About the role:
- To provide onsite IT support to schools
- Maintaining accurate time keeping and the ability to work in a team
- Escalating issues to the Resource Manager (when required) in a timely manner
- Required Experience
About you:
- Windows Server (2008 – 2019)
- Microsoft Exchange, Office365 and Active Directory Sync
- Active Directory, Group Policy Management and Print Management
- Remote Desktop Services
- Smoothwall and Sophos
Personal Attributes:
- Strong customer service skills
- Excellent and effective team player that can work across teams and take ownership of situations
- Ability to prioritise case load and manage time effectively
- Proactive approach to improving the quality of service we provide
- Ability to build strong relationships
- Ability to pass DBS checks
If you’re interested in the role and would like to put yourself forward please hit APPLY
Candidates with the experience or relevant job titles of; IT Analyst, IT Technician, IT Service Desk Technician, IT Support Technician, Desktop Support, IT Support Engineer, Technical Support, Helpdesk Support Technician, Fault Desk, IT Systems Engineer, IT Systems Technician, IT Systems Support, 2nd Line Support Engineer may also be considered for this role.
