Job Title: Resident Involvement Officer x2
Location: Lincoln
Salary: £20,073 – £20,127 per annum
Job type: Full Time, Permanent
Closing date: 29th August 2022
Would you like to be part of a dynamic, forward thinking team where every day is different?
The City of Lincoln is looking for 2 full time staff to join its Resident Involvement Team. This is an exciting opportunity which will require the successful candidates to actively engage with and support our tenants and leaseholders so they can contribute their views to service delivery, policy development and other issues which affect them.
What you’ll be doing:
This is a varied and challenging role providing support to existing tenant / resident groups, encouraging new groups to form, facilitating focus groups, supporting the residents’ panel and encouraging tenant involvement in scrutiny of services.
The post holders will seek to further develop tenant / resident participation for the Council.
They will work in partnership with relevant stakeholders to ensure effective community engagement which will help inform service planning and delivery, therefore the roles require an element of flexibility as there may be occasions where the post holder will need to work evenings and weekends to support the relevant groups.
About you:
The successful candidates will have the ability to provide a high level of customer care, be a good, confident communicator able to cope with a wide variety of situations and have an appreciation of local housing issues affecting the council housing sector, as well as the ability to demonstrate excellent analytical, written and IT skills.
Benefits:
- Flexible working options / Flexi time scheme
- 24 days annual leave plus bank holidays
- Local government pension scheme
- Employee benefits online discount scheme
- Employee Assistance Programme
- Health and Wellbeing support
- Tax free bike scheme
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience or relevant job titles of; Resident Involvement officer, Residential officer, Involvement officer, Senior resident officer, Senior Involvement Officer, Resident Engagement Officer, Relationship Coordinator, Resident Services, Member Engagement may be considered for this role.
