Job Title: Administrator
Location: Croydon & Home working – hybrid working
Salary: £24,000 – £26,000 per annum
Job Type: Full time, Permanent
About us:
Mortgage Brain is an award-winning business whose offering provides comprehensive technology and data solutions for financial advisers, mortgage lenders, and associated business partners, covering the complete, end-to-end home ownership process.
With offices in multiple locations across the UK and employing over 100 people the group has exciting plans for 2022 and beyond, having re-branded in 2021 the business is looking to continue its growth and vision to transform the industry in the coming years.
About the role:
We are looking to recruit a highly motivated individual. Someone who loves to be part of a successful team, has a can-do mindset and is driven by results.
The standout candidate will be part of our small and supportive Research team, reporting to our Head of Research.
The main purpose of the role is to support our lender and intermediary customers ensuring that we are effectively promoting their product and policy information across our intermediary and business partner software solutions.
Key Responsibilities:
- Supporting our Sales Account Managers maintain our strong external customer relationships
- Update and manage product and policy data on relevant systems
- Conduct relevant oversight checks
- Participate in regular team and company meetings
- Provide telephone support to our customers to help with data queries
- Play a role in helping shape the future of our systems with feedback and idea’s
About you:
Key Behavioural Skills:
- Mortgage product/market knowledge desirable
- Experience of working within a small, forward-thinking team environment
Experience required:
- Experience of working to a routine
- Good oral & written communications skills
- Ability to work under pressure and a great team player
- Extremely customer focussed
- Accuracy and attention to detail
- Positive attitude and a flexible approach
Benefits:
- 25 days annual leave
- Competitive Salary
- 5% Employer pension contribution
- Life Assurance
- Income Protection Plan
- EAP services
- Summer and Winter Socials
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Operations Assistant, Organisational Change, Business Assistant, Research Administrator, Researcher, Project Assistant, Customer Support, Research Analyst, Research Officer may also be considered for this role.
