Job Title: Customer Accounts Team Leader
Location: Glenrothes
Salary: £37,650 – £43,023 per annum
Job Type: Full Time – Permanent, 36 hours per week.
Closing Date: Monday 25th July 2022
Kingdom Housing Association is a leading provider of housing and support throughout East Central Scotland. We have plans for a significant expansion of our housing stock over the next five years.
The Role:
An exciting opportunity has arisen for a self-motivated professional to join us as a Customer Accounts Team Leader. Based at our offices in Glenrothes or Perth you will co-ordinate the services for the Customer Accounts Team and contribute to delivering continuous improvement in customer services.
About You:
You will have strong, proven, previous experience of working as a leader in a housing, tenancy or similar organisation with a good knowledge of the welfare reform legislation and the social housing sector. You will have a passion for delivering high quality customer service and for leading and developing your team. The post holder will require a full driving licence and a Disclosure Check Prior to being made an offer of employment.
Benefits:
An attractive salary and benefits package including a contributory pension scheme and generous annual leave entitlement. We also offer ongoing training and support to develop yourself and your career. We will consider flexible working options to support you to have a good work life balance, this includes, a potential job-share and a hybrid approach.
Please click the APPLY where you will be redirected to our website where you can click on the Kingdom Housing Association Vacancies link. Applications must be made using our online application form and CV’s will not be considered.
Interviews will take place in the form of an Assessment Centre on Friday 5th August 2022 at Saltire Centre, Glenrothes.
Kingdom is committed to contributing towards the eradication of homelessness. As part of that, we particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. We will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If you wish your application to be considered under the scheme, please state this under “Supporting information” on your application form.
Candidates with the relevant experience or job titles of: Enquiries Assistant, Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Team Leader, Customer Team Leader, may also be considered for this role.
