Call Centre and Customer Service

Key Account Administrator

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Job Title: Key Account Administrator

Location: Purfleet Essex

Salary: From £23,000 per annum – Experience Depending

Job Type: Permanent, Full time

The Company:

GC Distribution Ltd was established in 2005. As a family business, our goal is to offer a personal and caring service to all our clients and their freight movements, something that is a much forgotten aspect in today’s market by many operators. Here at GC we pride ourselves on the one thing we can offer that costs nothing but time and pride… good customer service.

The Role:

Previous experience within the international freight industry would be preferred. Applicants will require basic level of computer skills to then be provided training on our systems and also have a good phone manner to help deal with customer queries. Hours are 9am – 6pm Monday – Friday

The Key Account Administrator will be working with our international customers, assisting with their imports and exports, collections and deliveries . The duties within the role are broad and include a range of responsibilities which include but not limited to;

  • Dealing with customer queries
  • Completing customs declarations
  • Booking jobs onto the computer system

Key Responsibilities and Accountabilities:

  • Maintain a positive company image when dealing with customers by phone or in person
  • Gain knowledge of company processes and procedures

The Candidate:

The role is suited to an individual who is motivated, confident and willing to learn.

Key skills and experience:

  • Proficient computer and Microsoft Office skills
  • The ability to work as part of a team
  • The ability to take initiative
  • Good time management skills
  • Excellent interpersonal skills

Please click the APPLY button and to submit your CV and Cover Letter.

Candidates with experience or relevant job titles of; Customer Service Advisor, Customer Service, Customer Relations, Client Services, Customer Support, Customer Excellence, admin, office administrator, Customer Service Advisor, Customer Service, Customer Relations, Client Services, Customer Support, Customer Excellence, branch administrator, financial administrator, FTP, trainee administrator, trainee branch administrator, trainee will also be considered for the role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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