Job Title: Business Analyst
Location: London
Salary: £35,000 – £45,000 per annum
Job Type: Full Time, Permanent
techUK brings together people, businesses and government to provide a better future for society, the economy and the planet. Working with innovative companies of all shapes and sizes – from emerging start-ups to large household names – we work to unlock the exciting potential of digital technologies.
With our work covering such a broad range of sectors and technologies, it’s vital that our digital products support collaboration and drive efficiency in our working practices. We’re looking for an enthusiastic Business Analyst to scale our capabilities and deliver joined up digital systems that empower our diverse range of internal users.
This is a role with real responsibility and plenty of opportunity to develop: the successful candidate will be able to use their energy and experience to drive measurable business transformation. techUK aims to be data-driven and digitally-enabled and the insight you will provide will be central to transforming our business.
To do this, you will need to be able to work with colleagues from across the organisation to identify user and business needs and translate these into clear functional requirements for our tech team. You will be able to balance competing demands and identify priorities, justifying them in terms of measurable business impact. Seeing the big picture and applying systems thinking, you will also use your initiative to highlight risks and opportunities to drive efficiency across the business.
The role will be based in our Central London office and you will work closely with our small and friendly team. techUK operates a hybrid working model and there is scope for some of your work to be home-based if you wish.
If you’re excited by innovation and are ready to take the next step on your career, then techUK wants to hear from you!
Role Purpose
To drive business transformation by translating user needs into actionable technical requirements, prioritising competing requirements by applying data-driven analysis.
Key Responsibilities
- Work with a diverse set of colleagues from across the business to identify user needs and define functional requirements for our digital systems;
- Use data-driven analysis to identify risks and opportunities in existing systems;
- Define measurable KPIs and acceptance criteria for functionality and regularly report on system performance;
- Work with internal and external stakeholders to support the delivery of product roadmaps and digital strategy;
- Present findings in an engaging way to a variety of technical and non-technical stakeholders;
- Design and document system processes and support user training;
- Contribute ideas for new tools, processes and improvements;
Competencies
- Problem solving: ability to identify issues and think through solutions;
- Understanding data: ability to deliver clean, maintainable and insightful systems;
- Systems design: ability to deliver efficient systems that support user needs;
- Communication and teamwork: ability to support and enhance the work of colleagues;
- Self-starter: ability to use initiative to proactively identify risks and opportunities;
- Organisation: ability to manage multiple projects simultaneously and prioritise workload.
Person Specification
Essential Knowledge and Experience
- Experience of digital product delivery in an Agile environment;
- Excellent written and verbal communication, and experience of leading workshops and other stakeholder engagement sessions;
- A strong understanding of data analysis and experience of translating insight into meaningful business improvements;
- Good understanding of Software Development Life Cycle and the ability to write clear technical specifications;
- Experience in business process design, testing, verification and validation techniques.
Desired Knowledge and Experience
- Experience of working for a membership organisation;
- Knowledge of C#, Javascript, Python or HTML/CSS;
- Formal training in an Agile methodology (Scrum, Kanban etc).
This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances.
The successful candidate must have permission to work in the UK prior to the commencement of employment.
Please click the APPLY button to send your CV for this role.
Candidates with experience or relevant job titles of; Process Analyst, Business Planning Analyst, Business System Analyst, Data Analyst, Commercial Analyst, Analyst, Information Analyst, Business Insight Analyst, Business Performance Analyst, Project Analyst, Business Planner, Project Planner may also be considered for this role.
