Job Title: Technical Assistant / AV
Location: Woking
Salary: £22k – £28k per annum DOE
Job type: Full Time, permanent, office based
Who we are?
Media zest is an audio visual (AV) company that has been trading for over 40 years. Since inception, we’ve continued to innovate to provide the very best solutions available in the market. Over the past 8 years we’ve won numerous industry awards and worked with market leading brands on a both national and international level.
About the role;
This is not a full IT based role this is a role using your Audio Visual (AV) expertise to help engage our clients and create and immersive service.
To deliver, manage and assist in maintaining our client’s digital signage networks from the testing phase through install and on-going management. To provide support for our clients where required. Aid in creating digital content for our clients digital signage estates. Using your Audio visual expertise to create an exciting pathway for our clients.
Requirements:
To configure digital signage systems both from a content management and player perspective. These systems include Scala, BrightSign, Nexmosphere and MagicInfo. Testing hardware before being dispatched for install. Supporting our clients with any potential issues they have in the field with their equipment. Updating and managing client content updates as required. Assisting in the creation and editing of client content using the Adobe CC suite. Maintaining our client estates, looking to minimise downtime wherever possible. Researching and working with suppliers to test new technologies and apply the potential use cases to our clients.
Essential;
- Knowledge of extensive AV hardware and software.
- Knowledge of computer hardware including, desktop PCs, laptops and mobile devices, specialising in the Audio Visual aspects.
- Experience of installing, and using Microsoft Windows.
- Ability to troubleshoot a multitude of hardware and software problems and to learn and adapt to new
- Excellent interpersonal and communication
- Excellent organisational
- Technical competence and proven troubleshooting skills.
- A creative mindset and understanding of the creative process to help with engagement.
- Ability to adapt communication style to suit the
- Ability to work within a changing business and technical
Desirable;
- Experience with the Adobe Creative Cloud Suite and HTML / JS basics.
- Knowledge of IT
- Extensive knowledge in an Audio visual based role.
- Experience of Digital Signage systems.
- AV specific qualifications such as Infocomm CTS or AV Control Systems Programming
What is expected of you?
- Managing self and personal
- Delivering excellent
- Finding innovative solutions.
- Embracing
- Using
- Working with
- Achieving
If you have the qualifications and experience that we require please click APPLY
Candidates with the experience or relevant job titles of; IT Analyst, IT Technician, IT Service Desk Technician, IT Desk Support, IT Support Technician, Desktop Support, IT Support Engineer, Technical Support, IT Support, Helpdesk Support Technician, Helpdesk Support, Fault Desk, IT Systems Engineer, IT Systems Technician, IT Systems Support, 2nd Line Support Engineer, 2nd Line Support, Audio Visual Trainee, Trainee AV Service Engineer, Trainee Audio Visual Engineer, Audio Visual Installation, Assistant AV Installer, Installation Technician, AV Installation Technician, AV Tech, Audio Technician, Audio Visual (AV) Technical Engineering Assistant will also be considered for this role.
