Job Title: Technical Assistant / AV
Location: Woking
Salary: £22k – £28k per annum DOE
Job type: Full Time, permanent, office based
Who we are?
Media zest is an audio visual company that has been trading for over 40 years. Since inception, we’ve continued to innovate to provide the very best solutions available in the market. Over the past 8 years we’ve won numerous industry awards and worked with market leading brands on a both national and international level.
About the role;
To deliver, manage and assist in maintaining our clients digital signage networks from the testing phase through install and on-going management. To provide support for our clients where required. Aid in creating digital content for our clients digital signage estates.
Requirements:
To configure digital signage systems both from a content management and player perspective. These systems include Scala, BrightSign, Nexmosphere and MagicInfo. Testing hardware before being dispatched for install. Supporting our clients with any potential issues they have in the field with their equipment. Updating and managing client content updates as required. Assisting in the creation and editing of client content using the Adobe CC suite. Maintaining our client estates, looking to minimise downtime wherever possible. Researching and working with suppliers to test new technologies and apply the potential use cases to our clients.
Essential;
- Knowledge of AV hardware and software.
- Knowledge of computer hardware including, desktop PCs, laptops and mobile devices.
- Experience of installing, and using Microsoft Windows.
- Ability to troubleshoot a multitude of hardware and software problems and to learn and adapt to new
- Excellent interpersonal and communication
- Excellent organisational
- Technical competence and proven troubleshooting skills.
- A creative mindset and understanding of the creative process.
- Ability to adapt communication style to suit the
- Ability to work within a changing business and technical
Desirable;
- Experience with the Adobe Creative Cloud Suite and HTML / JS basics.
- Knowledge of IT
- Knowledge of AV hardware and software.
- Experience of Digital Signage systems.
- AV specific qualifications such as Infocomm CTS or AV Control Systems Programming
What is expected of you;
Managing self and personal skills: Willing and able to assess and apply own skills, abilities and experience. Being aware of own behaviour and how it impacts on others.
Delivering excellent service: Providing the best quality service to all clients colleagues and suppliers. Building genuine long-term relationships in order to drive up service standards.
Finding innovative solutions: Taking an open view and working enthusiastically and with creativity to analyse problems and develop innovative and workable solutions. Identifying opportunities for innovation.
Embracing change: Adjusting to unfamiliar situations, demands and changing roles. Seeing change as an opportunity and being receptive to new ideas.
Using resources: Making effective use of available resources including people, information, networks and budgets. Being aware of the financial and commercial aspects of the company.
Working with people: Working co-operatively with others in order to achieve objectives. Demonstrating a commitment to diversity and applying a wider range of interpersonal skills.
Achieving results: Planning and organising workloads to ensure that deadlines are met within resource constraints. Consistently meeting objectives and success criteria.
If this is you then click apply.
Candidates with the experience or relevant job titles of; IT Analyst, IT Technician, IT Service Desk Technician, IT Desk Support, IT Support Technician, Desktop Support, IT Support Engineer, Technical Support, IT Support, Helpdesk Support Technician, Helpdesk Support, Fault Desk, IT Systems Engineer, IT Systems Technician, IT Systems Support, 2nd Line Support Engineer, 2nd Line Support will also be considered for this role.
