Job title: Client Administrator
Location: Darlington
Salary: £19,000 per year.
Job type: Full Time – Permanent. 37.5 hours per week.
At CCMS, we offer a bespoke Case Management Service for people of all ages, with a particular emphasis on those recovering from acquired brain injuries, spinal injuries and catastrophic life changing injuries. We have a reputation for taking on the more complex cases and constantly strive to provide the most efficient and effective service possible. We are looking for a new Support Team Care Co-ordinator within an office-based environment to help with the crucial day-to-day workings of this growing company.
Ultimately, our aim is to empower and support people to reach their full potential and maximise their rehabilitation opportunities in order to promote the best quality of life.
The Role:
For this role, we require a reliable and highly organised individual to support our busy office in Darlington. Having a care background would be beneficial for this position.
To work efficiently and effectively in this role we require the following essential skills:
- Experience in an Admin role / working in a fast-paced busy environment.
- Experience of working in the care sector.
- A good telephone manner.
- A working knowledge of Microsoft Word and Excel.
- Good organisational skills and the ability to prioritise tasks on a daily basis.
- To be able to work on your own initiative and within a team environment.
Main Duties:
- Post duties
- Office administration including setting up and maintaining records, filing systems and computer files as required.
- Keeping client accounts up to date and requesting the appropriate funds/payment of invoices. Providing breakdowns of specific expenditures within the client accounts as and when requested.
- Receiving invoices from third parties, ensuring they are correct and distributing to the correct contact for payment. Liaising directly with Deputy/Insurer to follow up outstanding invoices and providing updates to the third party.
- Collating relevant documents for client file disclosure.
- Reconciling petty cash tin; ensure balance is correct and receipts collated. Breakdown and receipts forwarded to Head Office each week.
- Minutes taking for internal meetings.
- Assisting the Case Management Assistant with client related jobs e.g. ordering laptops, purchasing equipment etc.
- Any other duties as requested by the Business Director, Office Manager and Case Managers or where sickness and annual leave dictates additional responsibilities required as you will be liaising with Clients, Support Worker, Solicitors, and Therapists.
To apply for this position please click the ‘Apply’ button below and complete the application form, which will be sent to you via email. You can return your completed application form to CCMS by email or post.
Candidates with the relevant experience or job titles of; HR Administrator, Office Administrator, Office Manager, Human Resources Executive, HR Administrator, Human Resources Analyst, HR Advisor, HR Generalist, HR Officer, Assistant may also be considered for this role.
