Job Title: Applications Engineer
Location: Portsmouth
Salary: £40,000 per year
Job type: Permanent, Full time
The Role:
We are Southampton based but the role is primarily work from home. This position requires a skilled, motivated technical engineer who is customer focused. The role requires someone with a passion for computer systems engineering and a good working knowledge of the various systems detailed within this job description. The position requires the candidate to be able to work effectively both as part of a team, individually and demonstrate the ability to solve complex problems in a logical, effective and efficient manner.
Duties and Responsibilities:
- Providing quick, accurate and professional responses to client support.
- Queries/ticket support by both telephone/email and online ticket system.
- Design and Implementation of new client solutions.
- Maintenance/upgrades of existing client systems and core internal systems.
- 3rd level support to junior systems engineering team.
- Off-site work where required, for example data centre maintenance.
- Out of hours on-call assistance on rota basis.
Required Skills:
- Excellent working knowledge of Linux system administration.
- Good knowledge of Windows system administration.
- Virtualisation experience – VMware vSphere / ESXi / vCenter / VSAN.
- Strong application knowledge, including: DNS/SQL/SMTP/RADIUS/FTP/HTTP/HTTPS.
- Experience applying software security patches and updates at scale.
- Basic networking knowledge (LAN / VLAN / BGP / NAT / IP Subnetting).
Desirable Skills:
- Encryption, SSL and VPN technologies.
- Software firewall experience / Web Application Firewalls.
- VoIP technologies.
- Experience with VMware Cloud Director / Veeam B&R / Zerto DR.
- Some automation/scripting knowledge.
Qualification Requirements:
- Bachelors or Master’s degree or comparable industry equivalent experience in systems/applications engineering or systems/applications support.
Working Environment:
- Normal office environment.
- UK Data Center locations.
- Occasional travel required to maintenance or customer locations.
Note: The role will primarily consist of home working with some office working and maintenance / customer site visits required.
To APPLY for this exciting opportunity to be part of an ever-expanding team in an industry that is constantly evolving and to be involved with the latest Internet technologies, please click the apply button below.
Candidates with experience of; 3rd Line Infrastructure Engineer, Windows Server Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, Server Support Technician, ICT Systems Engineer, 3rd Line Support, 2nd Line Support Technician, Technical Support Engineer, IT Network Engineer, Technical Infrastructure Engineer, Network Solutions Engineer, IT Network Support Engineer, IT Support, IT Systems Engineer may also be considered for this role.
